Technical Architect(Commerce Cloud)

4 weeks ago

Hyderabad, Telangana, India Forsys Inc Full time

About Forsys:

Forsys Inc. is a leader in Lead-to-Revenue transformation, combining strategy, technology, and business transformation to drive growth. With a team of over 500 professionals spread across the US, India, UK, Colombia, and Brazil, and headquartered in the Bay Area, Forsys epitomizes innovation and excellence.

Our role as an implementation partner for major vendors like Conga, Salesforce and Oracle; an incubator for pioneering ideas and solutions positions us uniquely in the consulting industry.

We are dedicated to unlocking new revenue streams for our clients and fostering a culture of innovation. Discover our vision and the impact we're making at forsysinc.com

Salesforce Technical Architect:

Experience: 10- 12 Years

Technical Architect that has good functional and technical knowledge in the Salesforce platform. This includes developing a thorough understanding of the Client's requirements then applying industry best practices and detailed knowledge of the solution to design an optimal solution that supports the business process and meets/exceeds functional requirements. This position builds a trusting relationship with major project stakeholders and leads them to the adoption of the best solution.

Requirements:

  • Deep Commerce Cloud Knowledge: Mastery of the Salesforce Commerce Cloud, including its core platform capabilities, APIs, and data models.
  • System Architecture & Design: Ability to design scalable, secure, and high-performance end-to-end e-commerce solutions. This includes creating architecture diagrams, data models, and technical specifications.
  • Integration Expertise: Proficient in designing and implementing integrations with third-party systems such as ERPs (e.g., SAP), CRMs (e.g., Salesforce Sales/Service Cloud), PIMs, OMS, and payment gateways. Knowledge of REST/SOAP APIs, middleware, and data mapping is crucial.
  • Customization & Development: Understanding of SFCC's customization capabilities, including cartridge development, OCAPI/Shop API, and extension points. While not always coding daily, the architect must be able to review code and guide developers effectively.
  • Performance & Scalability: Skills in performance monitoring, bottleneck analysis, caching strategies (CDN, platform-level), and designing for high-traffic events.
  • Security Best Practices: Knowledge of web security standards, data encryption, access control, and ensuring PCI compliance for payment processing.
  • DevOps & Deployment: Familiarity with CI/CD pipelines, code repositories (e.g., Git), and deployment processes within the SFCC environment.

Business & Strategic Skills:

  • Business Acumen: Ability to understand and translate business requirements from various stakeholders (marketing, sales, operations) into technical solutions that drive business value.
  • E-commerce Domain Knowledge: Strong understanding of the end-to-end e-commerce business processes, from customer acquisition to fulfillment and customer service.
  • Strategic Thinking: Capacity to act as a strategic advisor to clients, guiding them on technology choices and long-term roadmap planning.

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