Product & Pricing Consultant II & III

4 weeks ago

Thiruvananthapuram, Kerala, India Zafin Full time

What will you do?

  • Requirement analysis and solution assessment: Collaborate with stakeholders to gather and analyze business requirements. Assess potential solutions and propose recommendations that align with business objectives.
  • Implementing solutions: Translate business requirements into functional specifications. Work closely with development and product teams to ensure the successful implementation of solutions.
  • Functional Testing support: Provide support throughout the testing lifecycle, including System Integration Testing (SIT), User Acceptance Testing (UAT) and Shadow run in Production. Assist in test case creation, execution, and issue resolution.
  • Product enhancement: Identify opportunities for product improvement based on client feedback, and industry best practices. Collaborate with client and product teams to prioritize and implement enhancements that enhance the product's value proposition.
  • Client engagement: Foster strong relationships with clients by actively engaging with them. Understand their business requirements, address their concerns, and provide regular updates on project status. Act as a key point of contact for client communications.
  • Troubleshooting and support: Provide functional support to clients by addressing their queries, resolving issues, and troubleshooting system errors. Ensure timely and effective resolution of client-reported problems.
  • Documentation and reporting: Maintain accurate documentation of functional requirements, system configurations, and client communications. Keep stakeholders informed about project status.

What we expect?

  • 4-8 years of Functional experience in Retail or corporate banking areas Banking Pricing and Billing, Rates and Fees domain is must.
  • Define functional and business architecture within the context of the overall enterprise business framework
  • Define the data shared across the enterprise and the relationships between data in relation to their impact and use from a business and strategic perspective
  • Support and align efforts to meet customer business needs as a part of software delivery
  • Work with senior team members to present product capabilities to customers and partners
  • Participate in requirements elicitation
  • Conduct discovery and JAD sessions
  • Document customer requirements, Interface Data Mapping
  • Create, review and present Specification Documents
  • Conduct walkthroughs to clarify customer requirements
  • Verify configurations as a part of acceptance before software delivery to customer
  • Communicate proactively with customers and internal team members to deliver business value as a part of daily work management
  • Working knowledge of Microsoft office products, Jira Tool
  • Functional Testing of products or applications on Data flow, UIs, Configuration
  • Good communication

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