Key Account Manager
3 weeks ago
Job Title: Key Accounts ManagerLocation : Delhi, OnsiteCompany Overview :Founded in 2014 in Bangalore, Kapture CX is a leading SaaS company specializing in a sophisticated customer support automation platform. Our all-encompassing solution caters to clients across the globe, with a strong presence in industries such as retail, travel, BFSI, consumer durables, and the energy sector. Complementing our offerings, we provide a robust customer feedback management platform. With strategic offices in key locations including Bangalore, Mumbai, Delhi, Jakarta, UAE, Riyadh, Philippines, and Florida, Kapture is on a dynamic trajectory of global expansion.Position Overview:We are seeking a dynamic and experienced Key Accounts Manager to oversee and nurture relationships with our enterprise clients. In this role, you will act as a trusted advisor, ensuring the success, satisfaction, and retention of key accounts. Your primary focus will be to understand client needs, drive adoption of our solutions, and deliver measurable business outcomes.Responsibilities:Account Management: Own the relationship with enterprise customers, ensuring a deep understanding of their business goals and aligning our solutions to meet their needs.Onboarding & Implementation: Guide clients through the onboarding process, ensuring smooth implementation and adoption of our solutions.Client Success Planning: Develop and execute success plans that map out strategies for achieving client objectives and maximizing ROI.Performance Monitoring: Regularly analyze and report on key performance indicators (KPIs) for client success and identify opportunities for improvement.Renewals & Expansion: Drive contract renewals and identify upsell/cross-sell opportunities by showcasing the value of our offerings.Proactive Engagement: Conduct regular check-ins, business reviews, and strategy sessions with clients to ensure satisfaction and alignment.Issue Resolution: Act as the main point of contact for client concerns, collaborating with internal teams to ensure timely resolution of issues.Advocacy & Feedback: Act as the voice of the customer internally, providing insights and feedback to product, sales, and support teams to enhance the customer experience.Requirements:7 to 12 years of experience in key account management, or a related role, preferably managing enterprise accounts.Strong communication, interpersonal, and presentation skills.Ability to analyze data and metrics to drive decision-making.Proven ability to manage multiple accounts and priorities effectively.Familiarity with SaaS platforms, CRM systems, and enterprise software solutions.
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Key Account Manager
3 weeks ago
Bangalore Urban, India Softcell Technologies Global Pvt. Ltd. Full timeJob Title:Key Account Manager (KAM)Location:BengaluruCompany:Softcell Technologies Global Pvt. Ltd.About Softcell:Softcell Technologies Global Pvt. Ltd. is a premier System Integrator in India, delivering innovative IT solutions to enterprise customers. With over 35 years of experience, Softcell empowers businesses across industries such as BFSI,...
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Key Account Manager
3 weeks ago
Bangalore Urban, India Softcell Technologies Global Pvt. Ltd. Full timeJob Title:Key Account Manager (KAM)Location:BengaluruCompany:Softcell Technologies Global Pvt. Ltd.About Softcell:Softcell Technologies Global Pvt. Ltd. is a premier System Integrator in India, delivering innovative IT solutions to enterprise customers. With over 35 years of experience, Softcell empowers businesses across industries such as BFSI,...
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Key Account Manager
3 weeks ago
Bangalore Urban, India Zluri Full timeKey Account ManagerDepartment : SalesJob Location : Bangalore, KarnatakaReporting to : Team Lead, Account ManagementLevel : Mid-LevelShift timings : 5 PM - 2 AM (IST)About Us:Zluri is a next-gen Identity Governance and Administration (IGA) platform that enables IT and security teams to discover identities and applications, streamline access management, and...
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Key Account Manager
3 weeks ago
Bangalore Urban, India Zluri Full timeKey Account ManagerDepartment : SalesJob Location : Bangalore, KarnatakaReporting to : Team Lead, Account ManagementLevel : Mid-LevelShift timings : 5 PM - 2 AM (IST)About Us:Zluri is a next-gen Identity Governance and Administration (IGA) platform that enables IT and security teams to discover identities and applications, streamline access management, and...
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Key Account Manager
3 weeks ago
Bangalore Urban, India Softcell Technologies Global Pvt. Ltd. Full timeJob Title: Key Account Manager (KAM) Location: Bengaluru Company: Softcell Technologies Global Pvt. Ltd. About Softcell: Softcell Technologies Global Pvt. Ltd. is a premier System Integrator in India, delivering innovative IT solutions to enterprise customers. With over 35 years of experience, Softcell empowers businesses across industries such as BFSI,...
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Key Account Manager
3 weeks ago
Bangalore Urban, India Softcell Technologies Global Pvt. Ltd. Full timeJob Title: Key Account Manager (KAM)Location: BengaluruCompany: Softcell Technologies Global Pvt. Ltd.About Softcell:Softcell Technologies Global Pvt. Ltd. is a premier System Integrator in India, delivering innovative IT solutions to enterprise customers. With over 35 years of experience, Softcell empowers businesses across industries such as BFSI,...
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Key Account Manager
3 weeks ago
Bangalore Urban, India Softcell Technologies Global Pvt. Ltd. Full timeJob Title: Key Account Manager (KAM)Location: BengaluruCompany: Softcell Technologies Global Pvt. Ltd.About Softcell:Softcell Technologies Global Pvt. Ltd. is a premier System Integrator in India, delivering innovative IT solutions to enterprise customers. With over 35 years of experience, Softcell empowers businesses across industries such as BFSI,...
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Key Account Manager
3 weeks ago
Bangalore Urban, India Softcell Technologies Global Pvt. Ltd. Full timeJob Title: Key Account Manager (KAM)Location: BengaluruCompany: Softcell Technologies Global Pvt. Ltd.About Softcell:Softcell Technologies Global Pvt. Ltd. is a premier System Integrator in India, delivering innovative IT solutions to enterprise customers. With over 35 years of experience, Softcell empowers businesses across industries such as BFSI,...
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Key Account Manager
3 weeks ago
Bangalore Urban, India Softcell Technologies Global Pvt. Ltd. Full timeJob Title: Key Account Manager (KAM) Location: Bengaluru Company: Softcell Technologies Global Pvt. Ltd. About Softcell: Softcell Technologies Global Pvt. Ltd. is a premier System Integrator in India, delivering innovative IT solutions to enterprise customers. With over 35 years of experience, Softcell empowers businesses across industries such as BFSI,...
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Key Accounts Manager
3 weeks ago
Bangalore Urban, India DealBerg Full timeCompany Description:Dealberg elevates your procurement game with customized solutions, cutting-edge tech, and unbeatable prices & quality on everything, from all kinds of packaging needs to office supplies.Our strengths lie in our well-rounded distribution solutions for businesses across India, seamless tech integration & strategic partnerships with...
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Key Accounts Manager
3 weeks ago
Bangalore Urban, India DealBerg Full timeCompany Description:Dealberg elevates your procurement game with customized solutions, cutting-edge tech, and unbeatable prices & quality on everything, from all kinds of packaging needs to office supplies.Our strengths lie in our well-rounded distribution solutions for businesses across India, seamless tech integration & strategic partnerships with...
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Key Account Manager
3 weeks ago
Bangalore Urban, India Zluri Full timeKey Account ManagerDepartment : SalesJob Location : Bangalore, KarnatakaReporting to : Team Lead, Account Management Level : Mid-Level Shift timings : 5 PM - 2 AM (IST)About Us:Zluri is a next-gen Identity Governance and Administration (IGA) platform that enables IT and security teams to discover identities and applications, streamline access management, and...
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Key Account Manager
3 weeks ago
Bangalore Urban, India Sigmoid Full timeAbout Sigmoid:Sigmoid combines data engineering and AI consulting to help enterprises gain competitive advantage through effective data-driven decision-making. Some of the world's largest data producers are engaging with Sigmoid to solve complex business problems. Sigmoid's data professionals provide deep expertise in data engineering, cloud, machine...
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Key Account Manager
3 weeks ago
Bangalore Urban, India Sigmoid Full timeAbout Sigmoid:Sigmoid combines data engineering and AI consulting to help enterprises gain competitive advantage through effective data-driven decision-making. Some of the world's largest data producers are engaging with Sigmoid to solve complex business problems. Sigmoid's data professionals provide deep expertise in data engineering, cloud, machine...
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Key Accounts Manager
3 weeks ago
Bangalore Urban, India DealBerg Full timeCompany Description: Dealberg elevates your procurement game with customized solutions, cutting-edge tech, and unbeatable prices & quality on everything, from all kinds of packaging needs to office supplies. Our strengths lie in our well-rounded distribution solutions for businesses across India, seamless tech integration & strategic partnerships with...
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Key Accounts Manager
3 weeks ago
Bangalore Urban, India DealBerg Full timeCompany Description: Dealberg elevates your procurement game with customized solutions, cutting-edge tech, and unbeatable prices & quality on everything, from all kinds of packaging needs to office supplies. Our strengths lie in our well-rounded distribution solutions for businesses across India, seamless tech integration & strategic partnerships with...
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Key Accounts Manager
3 weeks ago
Bangalore Urban, India DealBerg Full timeCompany Description:Dealberg elevates your procurement game with customized solutions, cutting-edge tech, and unbeatable prices & quality on everything, from all kinds of packaging needs to office supplies.Our strengths lie in our well-rounded distribution solutions for businesses across India, seamless tech integration & strategic partnerships with...
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Key Account Manager
3 weeks ago
Bangalore Urban, India Bolt.Earth Full timeJD- Key Account ManagerLocation: BengaluruBolt.Earth is India’s largest EV tech company that works with enterprises across the automotive shared mobility value chain to enable and accelerate their smart vehicle journeys. Founded in 2017, we empower all 2 and 3-wheeler electric vehicles through AI-integrated IoT solutions that make them safer, more...
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Key Account Manager
3 weeks ago
Bangalore Urban, India Sigmoid Full timeAbout Sigmoid: Sigmoid combines data engineering and AI consulting to help enterprises gain competitive advantage through effective data-driven decision-making. Some of the world's largest data producers are engaging with Sigmoid to solve complex business problems. Sigmoid's data professionals provide deep expertise in data engineering, cloud, machine...
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Key Account Manager
3 weeks ago
Bangalore Urban, India Sigmoid Full timeAbout Sigmoid: Sigmoid combines data engineering and AI consulting to help enterprises gain competitive advantage through effective data-driven decision-making. Some of the world's largest data producers are engaging with Sigmoid to solve complex business problems. Sigmoid's data professionals provide deep expertise in data engineering, cloud, machine...
