Global Linux Support Engineer

3 weeks ago


Mumbai, Maharashtra, India Prime Focus Technologies Full time

Job Summary:

This role involves providing technical support for employees within the facility. The successful candidate will be responsible for installing and maintaining various operating systems, including Linux, OSX, and Windows.

Key Responsibilities:

  • Workstation Support: Ensure seamless workstation moves between rooms, floors, and sites.
  • Peripheral Management: Fulfill requests for monitors, keyboards, tablets, and other equipment, storing and sourcing items as needed.
  • Vendor Liaison: Coordinate with vendors like Dell and HP for part replacements.
  • Image Quality Control: Monitor calibrations, projector settings, and maintain viewing environments.
  • Technical Assistance: Support the Technology Department with day-to-day tasks and provide assistance with Google Workspace, Zoom, Polycom, and other applications.

Requirements:

  • Excellent customer service and communication skills.
  • Proficiency in English spoken and written.
  • Basic computer literacy and ability to set up workstations.

Prior Experience:

  • Degree in Computers/IT (desirable).
  • Experience with creative applications such as Maya, Houdini, or Nuke (nice to have).
  • Knowledge of Linux, Windows, or OSX (desirable).
  • Remote working experience via VPN, Anyware PCo IP, or No Machine (desired).


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