Solar Inverter Support Specialist

2 weeks ago

Bengaluru, India GoodWe Full time

About GoodweGoodWe is a world-leading PV inverter manufacturer and smart energy solution provider, founded in 2010. The company offers a wide range of inverters, spanning from 0.7kW to 350kW, catering to various energy needs across residential, commercial and industrial, and utility sectors. With a strong and long-standing presence in the solar market, GoodWe's PV inverters have been installed in over 100 countries, achieving a cumulative installation of 100 GW as of Q1 2025. GoodWe currently operates manufacturing facilities across four locations globally, with an annual production capacity of 35 GW for PV inverters and 2.1 GWh for batteries, making it one of the leading companies in the global renewable energy industry. Committed to being a comprehensive solution provider, GoodWe offers an extensive product portfolio that includes inverters, lithium batteries, PV building materials, EV chargers, heat pumps, and smart energy management system (SEMS). To learn more about GoodWe, please visit: https://en.Goodwe.Com/The Role：Technical Service EngineerThis position is based in Bangalore, India with periods working from home and travel based on real requirement. Key responsibilitiesResponsible for the tele- and on-site technical support and after sales support.Commissioning, troubleshooting, firmware/hardware updating of PV string, Hybrid / storage inverter and BESS.Reporting and following up with head office in relation to product failure with clear descriptionsEvaluating PV plant performance by studying operation data on a regular basisPro-actively work with installers & retailers and provide them best-in class customer experience.Regular follow-ups on the technical issues and build a healthy relationship with installer & retailers.Qualifications & RequirementsBachelor degree or above: must be electrical or electronics background.Preferred minimum 1 year of working experience in the solar industry especially dealing with product trouble shootingsStrong ability to analyze and solve problems independently.Reliable and self-motivatedThe ability to learn new technologies quicklyStrong Microsoft office skillsAbility to work effectively in a team environment,Excellent communication skillsA friendly, positive and customer-driven attitudeExcellent time management and organizational skillsAdapt to frequent travelSalary negotiable depending on experienceDon't miss this chance to grow professionally with a leading solar multinational company. Share your resume with us at xiaomei.luo@goodwe.com to explore this rewarding opportunity

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