Jira Admin

4 weeks ago


Bengaluru, India Recro Full time

Role: Jira & Atlassian Platform AdministratorExperience - 4+YrsLocation - BangaloreResponsibilities● Administer Jira Software, Jira Service Management, Confluence, and Slackintegrations.● Manage user and group setup within Jira, Confluence, and Slack to ensure secure,role-based access.● Formulate technical solutions using Atlassian tools and plugins to improveworkflows and collaboration.● Create and maintain Jira projects, filters, dashboards, and reports for multiple teams.● Configure and maintain screen schemes, notification schemes, and permissionschemes.● Build and optimize custom workflows, post functions, and validators to supportstandardized delivery.● Set up and manage Confluence spaces, templates, and permissions fordocumentation and project wikis.● Design and manage Jira/Confluence dashboards to report metrics such as cycle time,SLA compliance, and release readiness.● Serve as the Atlassian SME, driving adoption, troubleshooting issues, andimplementing best practices.● Provide user support, training, and documentation to improve self-service andplatform literacy.● Partner with backend and infrastructure teams to maintain 24×7×365 uptime andintegrations (this role does not manage backend servers directly).Requirements● 4–7 years of experience administering Jira Cloud, Jira Service Management, andConfluence.● Strong understanding of Atlassian plugins, automation, and REST APIs.● Proven ability to design custom workflows, dashboards, and automation rules.● Hands-on experience with user/group management, project configuration, andpermission governance.● Familiarity with Agile and DevOps delivery practices.● Excellent problem-solving, communication, and documentation skills.● Collaborative mindset with the ability to work cross-functionally across Product,Engineering, QA, and Ops.



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