Customer Support Executive
1 week ago
We are looking for an experienced customer relation executive to join our team. You will ensure that our customers receive great customer service. You’ll be responsible for promptly addressing their inquiries and resolving any issues.If you are an expert in handling client inquiries, adept at collaborating with other departments to optimise customer experience and have a passion for customer service, you are the ideal candidate for us.We offer an attractive pay package, comprehensive health benefits, and opportunities for career progression within the company. Our commitment to fostering diversity and inclusivity means we welcome candidates of all backgrounds to apply.Your role:Establish and maintain positive relationships with existing clients.Provide prompt, efficient, and satisfactory responses to customer inquiries.Identify opportunities for improving the customer experience and provide feedback to relevant teams and departments.Analyse customer data to identify patterns and insights; and leverage this information to enhance customer relationship management strategies.Collaborate with other departments (marketing, sales, logistics, and product development) to optimise the existing customer experience journey.Your tasks:Manage customer interactions, inquiries and complaints across various channels, including email, phone, and social media.Support successful customer retention initiatives, such as customised marketing campaigns and loyalty programs.Monitor customer feedback regularly and identify areas of improvement in our products and services.Stay updated about industry trends and CRM best practices to ensure our processes and procedures are optimised.Your profileA bachelor’s degree in a relevant field, such as marketing, business administration, communication, or customer relationship management.1+ years of experience in a customer-facing role.Successful record of developing and implementing customer relations strategies.Strong problem-solving abilities with time management skills.Fluency in English, Hindi and at least one regional language.Persuasive communication and interpersonal skills to collaborate effectively with internal teams like marketing and product development and integrate customer feedback into the company’s strategies and initiatives.A customer-centric attitude to handle challenging client situations.Preferred skills and qualificationsPrior experience managing a team of customer service representatives.Soft skills such as patience, adaptability, and empathy.
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Customer Care Executive
5 days ago
Sahibzada Ajit Singh Nagar, India TieIn HR Support Full timejob title: customer support specialist (all channels)we are looking for a dedicated customer support specialist to serve as the primary point of contact for our customers. you will provide prompt and professional assistance across multiple channels, including phone calls, email, and live chat.key responsibilities:handle inbound and outbound customer...
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Customer Support Executive
2 weeks ago
Sahibzada Ajit Singh Nagar, India Narang Staffing Solutions Full timeCustomer Service Associate Location: Mohali Working Days: 5 days/week Shift: UK Shift (Monthly rotational)) Experience:0-2 Years Role Overview: We are hiring enthusiastic and customer-oriented Customer Care Associates to support our blended process (calls & emails). This role requires excellent communication skills, problem-solving ability, and flexibility...
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Customer Support Executive
2 weeks ago
Sahibzada Ajit Singh Nagar, India Narang Staffing Solutions Full timeCustomer Service Associate Location: Mohali Working Days: 5 days/week Shift: UK Shift (Monthly rotational)) Experience:0-2 Years Role Overview: We are hiring enthusiastic and customer-oriented Customer Care Associates to support our blended process (calls & emails). This role requires excellent communication skills, problem-solving ability, and flexibility...
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Customer Support Executive
4 weeks ago
Sahibzada Ajit Singh Nagar, India Narang Staffing Solutions Full timeCustomer Service AssociateLocation: MohaliWorking Days: 5 days/weekShift: UK Shift (Monthly rotational)]Experience:0-2 YearsRole Overview:We are hiring enthusiastic and customer-oriented Customer Care Associates to support our blended process (calls & emails).This role requires excellent communication skills, problem-solving ability, and flexibility to work...
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Customer Support Executive
4 weeks ago
Sahibzada Ajit Singh Nagar, India Narang Staffing Solutions Full timeCustomer Service AssociateLocation: MohaliWorking Days: 5 days/weekShift: UK Shift (Monthly rotational)]Experience:0-2 YearsRole Overview:We are hiring enthusiastic and customer-oriented Customer Care Associates to support our blended process (calls & emails).This role requires excellent communication skills, problem-solving ability, and flexibility to work...
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Customer Support Executive
1 week ago
Sahibzada Ajit Singh Nagar, India CLICKNCARE MOHALI Full timehiring for 2 customer support executive jobs in mohali, for freshers,required educational qualification is : any bachelor degree with good knowledge in customer care, good communication skills, customer support, social media marketing etc.Experience0 - 1 YearsNo. of Openings2EducationAny Bachelor DegreeRoleCustomer Support ExecutiveIndustry TypeIT-Hardware &...
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Opening For Customer Support Representative
7 days ago
Sahibzada Ajit Singh Nagar, India BLD Outsourcing Services Private Limited Full timewe are hiring for the customer support executive required good communication skills in English required immediate joiners shift will be rotational off will be rotational salary 13k to 15kExperience0 - 1 YearsNo. of Openings199EducationHigher Secondary, B.A, B.B.A, B.ComRoleCustomer Support RepresentativeIndustry TypeCall Centre / BPO / KPO / ITES /...
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Customer Support Executive
1 week ago
Sahibzada Ajit Singh Nagar, India Excent Solutions Full timeExcent Solutions is looking for experienced and dynamic /Customer Service Representatives!! - US Logistic Process - Excellent Communication Skills Required - 5 Days working **Responsibilities** - Enter and update customer information in the database - Take and process orders in an accurate manner - Handle grievances to preserve the company’s reputation -...
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Customer Support Executive
5 days ago
Sahibzada Ajit Singh Nagar, India Fill in the Blanks Full time- Handle inbound/outbound calls from clients- Provide emotional support and guidance to clients- Assess clients' concerns and provide appropriate solutions- Maintain accurate records of client interactions- Collaborate with team members to achieve goals- Generate new business leads and convert them into sales- Build and maintain relationships with clients...
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Customer Support Executive
2 weeks ago
Sahibzada Ajit Singh Nagar, India Innovative Incentives Rewards Pvt. Ltd Full timeAs a Telecaller, you are responsible to boost our sales by reaching out to the existing customers, resolving customer queries. **_Responsibilities : -_** - Answering phones and explaining the product and services offered by the company - Resolving queries related to the products and services - Acting as a liaison b/w the client and...
