Head of collections- fast growing Fin-tech in Delhi, NCR

3 weeks ago


Delhi, Delhi, India Michael Page Full time
work with CFO directly opportunity to learn and grow

About Our Client

The job is with a reputed NBFCs based out of Delhi - NCR where you will get to work with the CFO Directly.

Job Description

Strategic Leadership:

Develop and execute innovative collections strategies aligned with the company's growth objectives.Proactively identify opportunities for process improvement and operational efficiency.

Team Empowerment:

Lead, inspire, and empower a high-performing collections team.Foster a culture of accountability, continuous learning, and adaptability to change.

Agile Process Management:

Implement agile collections methodologies to respond swiftly to market dynamics.Collaborate with cross-functional teams to align collections strategies with business goals.

Performance Metrics:

Establish and monitor performance metrics, ensuring the collections team consistently meets or exceeds targets.Implement performance-based incentives to drive motivation and productivity.

Innovative Technology Integration:

Evaluate and integrate cutting-edge technology solutions to enhance the speed and efficiency of collections processes.Leverage data analytics and AI to make informed decisions and predictions.

Customer-Centric Approach:

Implement customer-centric approaches that prioritize positive interactions and long-term relationships during the collections process.Develop strategies to enhance customer satisfaction and loyalty.

Risk Mitigation Strategies:

Collaborate with risk management teams to assess and mitigate credit risks effectively.Proactively identify potential risks and develop strategies to address them.

Market Intelligence:

Stay abreast of industry trends, market changes, and competitor activities.Utilize market intelligence to adapt collections strategies to maintain a competitive edge.

Regulatory Adherence:

Ensure that collections practices comply with all relevant regulatory requirements.Collaborate with the compliance team to implement changes as per evolving regulatory standards.

The Successful Applicant

Bachelor's degree in Finance, Business, or a related field; MBA preferred. Extensive experience in a senior leadership role within the collections function of a reputable NBFC or financial institution. Proven track record of successfully managing collections in a fast-paced, growth-oriented environment. Strong analytical and strategic thinking skills. Exceptional interpersonal and communication skills. Demonstrated ability to drive innovation and lead change initiatives. Familiarity with advanced analytics tools and technology solutions. Years of Experience - 10-15 yrs relevant in the fin-tech/NBFC

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