Zendesk Consultant

3 weeks ago


Jaipur, India Astonous Full time

Company Description Astonous is a Salesforce consulting boutique that specializes in harnessing the power of Salesforce CRM and cutting-edge digital technologies to help our clients transform their businesses, drive growth, and maintain a competitive edge in today's digital-first world. Our team of experts provides guidance and support to help clients innovate rapidly and at scale, fusing human insight with advanced technologies to create digital product experiences that deliver real business value. Role Description This is a full-time, on-site role located in Jaipur for a Zendesk Consultant. The Zendesk Consultant will be responsible for managing and optimizing the Zendesk platform, configuring workflows, and implementation, providing end-user training, and supporting clients with troubleshooting and technical assistance. Daily tasks will include analyzing client needs, developing solutions to improve customer support processes, and working closely with cross-functional teams to ensure seamless integration with other systems. Qualifications Experience in managing and configuring Zendesk platformSkills in troubleshooting, providing technical support, and end-user trainingFamiliarity with workflow configuration and customizationUnderstanding of customer support processes and best practicesExperience in working with cross-functional teams to develop integrated solutionsStrong problem-solving and analytical skillsExcellent written and verbal communication skillsBachelor's degree in Computer Science, Information Systems, or related field is a plusExperience in the CRM industry, specifically with Salesforce, is a plus


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    2 weeks ago


    Jaipur, India Astonous Full time

    Company DescriptionAstonous is a Salesforce consulting boutique that specializes in harnessing the power of Salesforce CRM and cutting-edge digital technologies to help our clients transform their businesses, drive growth, and maintain a competitive edge in today's digital-first world. Our team of experts provides guidance and support to help clients...

  • Zendesk Consultant

    3 weeks ago


    jaipur, India Astonous Full time

    Company Description Astonous is a Salesforce consulting boutique that specializes in harnessing the power of Salesforce CRM and cutting-edge digital technologies to help our clients transform their businesses, drive growth, and maintain a competitive edge in today's digital-first world. Our team of experts provides guidance and support to help clients...

  • Zendesk Consultant

    3 weeks ago


    Jaipur, India Astonous Full time

    Company DescriptionAstonous is a Salesforce consulting boutique that specializes in harnessing the power of Salesforce CRM and cutting-edge digital technologies to help our clients transform their businesses, drive growth, and maintain a competitive edge in today's digital-first world. Our team of experts provides guidance and support to help clients...

  • Zendesk Consultant

    3 weeks ago


    Jaipur, India Astonous Full time

    Company Description Astonous is a Salesforce consulting boutique that specializes in harnessing the power of Salesforce CRM and cutting-edge digital technologies to help our clients transform their businesses, drive growth, and maintain a competitive edge in today's digital-first world. Our team of experts provides guidance and support to help clients...

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    2 weeks ago


    Jaipur, Rajasthan, India Astonous Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Company DescriptionAstonous is a Salesforce consulting boutique that specializes in harnessing the power of Salesforce CRM and cutting-edge digital technologies to help clients transform their businesses, drive growth, and maintain a competitive edge in today's digital-first world. Our team of experts provides guidance and support to help clients innovate...

  • Zendesk Consultant

    2 weeks ago


    Jaipur, India Astonous Full time

    Company Description Astonous is a Salesforce consulting boutique that specializes in harnessing the power of Salesforce CRM and cutting-edge digital technologies to help our clients transform their businesses, drive growth, and maintain a competitive edge in today's digital-first world. Our team of experts provides guidance and support to help clients...


  • Jaipur, India Astonous Full time

    Company Description Astonous is a Salesforce consulting boutique that specializes in harnessing the power of Salesforce CRM and cutting-edge digital technologies to help our clients transform their businesses, drive growth, and maintain a competitive edge in today's digital-first world. Our team of experts provides guidance and support to help clients...