Hotel Executive Assistant Manager

2 weeks ago

Salem, India RVS Hospitality Group LLC Full time

Job Title: Executive Assistant Manager


Location: Remote

Job Type: Full-Time

Working Hours: 7:00 PM – 4:00 AM IST

Working Days: Monday to Saturday

Experience Required: Minimum 5 Years (with prior experience in Hilton Hotels mandatory)

Salary: ₹5.0 Lakhs(CTC)


Job Summary:


We are seeking an experienced and dynamic Executive Assistant Manager to support the General Manager in overseeing all aspects of hotel operations. The ideal candidate will ensure smooth daily operations, uphold service excellence, and foster strong internal and external relationships.

This leadership role is pivotal in maintaining high service standards, enhancing guest satisfaction, and driving operational success while aligning with organizational goals.


Key Responsibilities:


  • Oversee day-to-day hotel operations and support the General Manager in all operational matters.
  • Assign duties to Heads of Departments (HODs) and monitor performance to ensure compliance with hotel policies and standard operating procedures.
  • Act as the hotel’s Public Relations representative to promote the property within the hospitality industry, local community, and trade associations.
  • Monitor guest feedback across platforms such as Guest Assistance, Expedia, and Engine, and drive the service recovery process.
  • Ensure full compliance with all operational controls, SOPs, policies, and service standards.
  • Resolve guest complaints promptly and implement effective service recovery strategies.
  • Maintain accurate records including cash flow sheets, guest floor limits, AR aging reports, direct billing, etc.
  • Foster owner loyalty through proactive communication and by delivering consistent business results.
  • Assist the General Manager in addressing key property issues, including capital projects, guest services, and refurbishments.
  • Build strong relationships with hotel staff, department heads, and other departments to enhance overall efficiency and execution of special events.
  • Conduct regular audits on par stock to ensure all necessary hotel supplies are adequately stocked.
  • Ensure effective and timely communication regarding hotel policies and procedures.
  • Be available 24/7 to respond to any guest or staff emergencies.
  • Collaborate with the sales team for corporate client handling and new client acquisition as needed.
  • Perform any other duties as assigned by the General Manager or senior management.


Who Can Apply:


Only candidates who meet the following criteria will be considered:

  • Minimum of 5 years of experience in a managerial role within hotel operations.
  • Proven leadership, organizational, and communication skills.
  • Ability to work night shifts (7 PM to 4 AM IST), Monday through Saturday.
  • Strong problem-solving skills and a guest-first mindset.


What We Offer:


  • Competitive salary package
  • A collaborative and supportive remote work environment
  • Opportunity to work with a dedicated and professional team

  • Hotel Receptionist

    2 weeks ago

    Salem, India ROYAL SARA WELLNESS Full time

    A front office executive is responsible for attending to all the incoming calls and responding to them. 3 STAR HOTEL - Greeting the customer/ Guest at the office - Supervising the Housekeeping department - Attending to a visitor or customer present physically at the office - Maintains security and telecommunications system - Keeps a safe and clean reception...

  • Reservations Executive

    3 weeks ago

    Salem, Tamil Nadu, India Bari Kothi Heritage Hotel Full time

    Role SummaryWe are seeking a dynamic and customer-focused Reservation Sales Executive to manage guest reservations and drive sales conversions. This role requires excellent communication, sales skills, and the ability to deliver seamless guest experiences.Key ResponsibilitiesManage room reservations, group bookings, and event inquiries via phone, email &...

  • Food and Beverage Manager

    6 days ago

    Salem, Tamil Nadu, India CJ Pallazzio Hotel Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Company DescriptionCJ Pallazzio is a "Business Class Luxury" hotel offering a comfortable stay for its guests. Located at the Salem-Bangalore NH7-Junction Main Road Circle, the hotel features 72 rooms, including 12 suites, and 4 conference halls that can accommodate over 800 guests. The hotel's multi-cuisine restaurant, bar, lounge, and rooftop space add to...

  • Customer Care Executive

    2 weeks ago

    Salem, India HUMMINGBIRD DIGITAL PVT LTD Full time

    The job description of an Executive Corporate Travel focused on the hotel desk typically involves managing and overseeing the hotel reservation and accommodation needs of a company's employees who are traveling for business purposes. - Hotel Reservations: Coordinate and manage hotel reservations for business travelers, ensuring that appropriate...

  • Analytics Manager

    3 weeks ago

    Salem, Tamil Nadu, India MakeMyTrip Full time

    About the Opportunity:Role: Supply Analytics Manager (Automation)Level: Deputy Manager/ ManagerLocation: GurgaonReporting to: Senior ManagerAbout the FunctionThe Domestic Hotels business at MakeMyTrip is a key line of business, offering travelers access to 70K+ hotels across India. With a focus on expanding high-quality supply, fostering strong partner...

  • Executive - Corporates Travel

    2 weeks ago

    Salem, India HUMMINGBIRD DIGITAL PVT LTD Full time

    **Job description** Job description - To assist our customers with their Hotel booking needs. - To have excellent customer service skills. - Assisting and advising customers Hotel options. - Making reservations for customers based on their various requirements and budgetary allowances. - Checking the availability of accommodation on the customers’ desired...

  • Sales and Marketing Executive

    2 weeks ago

    Salem, India PRINCE Foods Full time

    Marketing and Sales - Customer Relationship - Achieve Targets - FMCG or Hotel or Restaurant Industry will be plus ( But not mandatory) **Job Types**: Full-time, Permanent Pay: ₹14,000.00 - ₹15,000.00 per month **Benefits**: - Commuter assistance Shift: - Day shift Supplemental pay types: - Commission pay

  • Lecturer

    1 day ago

    Salem, India Annamal Institute Of Hotel Management and Hospital Management -Salem Full time

    We annamal institute looking for lecturers in hotel management & hospital management backround Pay: ₹10,000.00 - ₹22,000.00 per month **Benefits**: - Food provided - Health insurance - Provident Fund Schedule: - Day shift Supplemental pay types: - Performance bonus - Yearly bonus **Experience**: - total work: 1 year (preferred) Work Location:...

  • Tele Calling Executive

    7 days ago

    Salem, India Minus clinic Full time

    Build and maintain relationships with internal and external customers. - Monitoring of invoices and bills, keeping track of approved discounts, and billing as per tie-up. - Responsible for making duty roster and leave management of all front office & OPD service coordinators and executives. - Regular updates to be provided to the team members. - Working on...

  • Guest Relations Executive

    2 weeks ago

    Salem, India GRAND ESTANCIA Full time

    Provide upscale guest service experiences for clients throughout their stay - Ensure clients are properly greeted upon their arrival - Monitor daily bookings and ensure assigned rooms are prepared prior to check-in - Coordinate luggage collection and storage - Oversee check-in and check-out procedures, including reservations and financial transactions -...