Associate - Projects

Technical Lead

Qualification:

Responsibility:

• ? Guide team in preparation of technical specification document and review the same.

• ? Break down the base lines requirements into business and functional requirements.

• ? Provide support in development of Proof of Concept Identify tools and technologies to be used in the project as well as reusable objects that could be customized for the project.

• ? Leverage product specified services / frameworks without impacts to version changes.

• ? Share the design document with the functional team post supervisor review.

• ? Understand performance implications and design for scalability.

• ? Adept at design as per latest methodologies adopted (Agile).

• Coding.

• ? Guide team in coding as per design.

• ? Follow coding standards and cloud products / platform best practices in development.

• ? Prepare guidelines and checklists (coding checklist, performance checklist, deployment checklist etc) for development and testing activities ? Update the performance, development and coding checklist/(s).

• ? Share developed code with supervisor for review.

• ? Rework on the code based on inputs if required.

• ? Perform complex cross module / product / cloud integrations as per standards.

• ? Ensure completeness in test scenario preparation with functional teams.

• ? Guide the developers in identifying, preparing and conducting unit test cases and fixing defects based on results.

• ? Identify components for performance testing.

• ? Consolidate the test results and share with supervisor.

• ? Provide periodic status update to supervisor and highlight / recommend any changes in design based on challenges faced.

• ? Update traceability matrix for the work package developed.

• ? Anticipate unreported defects and raise the same to supervisor.

• ? Conduct technical troubleshooting.

• ? Conduct reviews for codes created by team.

• ? Provide support for process audit services.

• ? The Senior Developer should have expert level knowledge of cross module data models , APIs as provided by product vendor especially for cloud applications.

• Testing.

• ? Coordinate with QA team during the testing phase.

• ? Leverage tools / products for test data preparation.

• ? Support all upstream and downstream systems for integration and connectivity testing.

• ? Address queries raised by QA within defined timelines.

• ? Understand impacts of product version upgrades on developed code for SAAS products.

• ? Conduct functional / non functional testing if required.

• ? Fix complex defects identified during functional / non functional testing.

• ? Understand the defect impact / criticality and handle accordingly.

• ? Raise issues to leads/QA.

• ? Report defect status as per project standard process within agreed timelines.

• ? Review defect fixes done by team guide them.

• ? Support System Integration Testing (SIT) and User Acceptance Testing (UAT).

• ? Fix defects identified during UAT within agreed timelines.

• ? Share revised code with supervisor for review.

• ? Assist team lead and project manager on estimates around defect fixes.

• Deployment Support and Closure.

• ? Conduct allocated transition tasks as per agreed timelines.

• ? Address queries / provide assistance in fixing issues during warranty period.

• ? Provide prompt response during production support.

• ? Fix defects as and when required.

• Review defect fixes.

• ? Maintain code versions, dependency lists & deployment tracker.

• ? Perform sanity check post deployment to ensure smooth production Coordinate with cloud product administrators for cloud migration as needed.

• ? Share activity status with supervisor and highlight concerns if any.

• Service Support and Maintenance Release Management.

• ? Participate in scoping meetings and identify transition requirements for new projects.

• ? Reconfirm requirements with relevant stakeholders.

• ? Freeze SME calendar.

• Provide transition activities.

• ? Regularly track progress of transitions through weekly dashboards.

• ? Attend user calls, and capture required information and incident details for logging.

• ? Post information gathering, identify whether the incoming request is a service request or an incident.

• ? Determine urgency and impact of the situation.

• ? Assign appropriate priority to the incident.

• ? Assign the incident to the right stakeholder for a workaround/fix.

• ? Conduct analysis on various incidents that occur frequently.

• ? Categorize recurring incidents as problems/known errors.

• ? Provide support to resolve these errors.

• ? Initiate change management process.

• ? Analyze and prepare releases based on business process dependencies.

• ? Enable sprint test cycles and deployment for release management.

• Knowledge Management.

• ? Create specific artifacts for tasks allocated by supervisor.

• ? Share artifact with supervisor for review.

• ? Upload article in the knowledge management repository.

• ? Seek inputs from knowledge repository to resolve problems.

• ? Apply best practices/ learning during development activities.

• ? Guide and mentor team members from a technical perspective to ensure quality improvement.

• ? Contribute to / search / reuse all types of assets from repository.

• ? Support design of practice accelerators, tools in competency.

• Training and Recruitment / People Management.

• ? Provide support in creation of training courses and supporting artifacts on the training server such as demo, presentation on new versions of SAAS products.

• ? Conduct training with the help of academy and mentoring with respect to domain latest versions of SAAS products.

• ? Mentor new joiners in EAS function on an ongoing basis.

• ? Provide support to various project managers in identification of training needs of their subordinates.

• ? Provide inputs during goal setting and performance appraisal.

• Project Planning and Set up.

• ? Understand and contribute to resource plan.

• ? Identify appropriate processes based on project landscape.

• ? Identify gaps and advise on improvements if required.

• ? Share inputs in creation of project plan.

• ? Contribute to hardware/software requirement plan.

• ? Understand the test strategy, evaluate the design and identify gaps in the test plans, if any.

• Requirement Gathering and Analysis.

• ? Participate in requirement gathering sessions.

• ? Analyze functional/non functional requirements and seek clarifications for better understanding of requirements.

• ? Support Documentation.

• ? Define timeline estimates based on the requirements, complexity and inhouse capability.

• ? Communicate estimates to supervisor for review.

• ? Provide inputs on technical feasibility of requirements.

• ? Identify gaps in requirements.

• ? Share additional requirements identified with supervisor.

• Project Support.

• ? Measure and report the actual effort against the estimated effort and track task progress reporting.

• ? Keep a close track on any changes to Requirements and impact to cost and schedule.

• Business Development Support.

• ? Support Technical lead and contribute to proposals for minor enhancements and Application development type projects.

• ? Follow standard Cognizant process and estimation methodology.

Must Have Skills

• PEGA BPM Process Modeling

• Develop Product labeling

Good To Have Skills

• Business Rule Devlpmnt in Pega

• Pega UI Development

• Pega - LDAP Integration