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Field Sales

3 months ago

Bengaluru Bangalore, India timesjobs Full time
Location Hiring for- Gurgaon, Delhi, mumbai, lucknow,kolkata
Designation- Field Debt Management Executive

 

What makes you a good executive ?
Ability to learn
Being disciplined
Communicating well

Roles and Responsibilities-
Follow-up with customers for recovery of overdue amounts through field visits to customer’s addresses
Maintain fair collection practices while dealing with customers, adhering to the code of conduct & legal
guidelines, by the SOPs provided by the company
Start timely field visits in the morning and adhere to regulated timelines of 8AM - 7PM, performing the
duty with utmost sincerity, dedication & integrity
Ensure genuine and timely feedback is filled on App for each case, and update any new customer
information on the App
Ensure that the weekly/monthly collection target is met
Update the status of repayments and raise any on-ground issues to the field collection manager in a
timely and cordial manner.

Eligibility Criteria-
1- 5 years of experience in Field collections ,Field sales or Field operations role.
Fluent and proficient in communication in the local language
Take responsibility of effectiveness and timely completion of work
Understanding of the Loan process and documents as informed in training
Planning, organizing, and time management skills along with the ability to prioritize tasks/visits

Maintain fair collection practices while dealing with customers, adhering to the code of conduct & legal
guidelines, by the SOPs provided by the company
Start timely field visits in the morning and adhere to regulated timelines of 8AM - 7PM, performing the
duty with utmost sincerity, dedication & integrity
Ensure genuine and timely feedback is filled on App for each case, and update any new customer
information on the App
Ensure that the weekly/monthly collection target is met.
Update the status of repayments and raise any on-ground issues to the field collection manager in a
timely and cordial manner.