Business Process Modeling/Trainer

1 month ago

Chennai, India Gainwell Technologies LLC Full time
Summary

As a Business Process Modeling/Trainer at Gainwell, you can contribute your skills as we harness the power of technology to help our clients improve the health and well-being of the members they serve — a community’s most vulnerable. Connect your passion with purpose, teaming with people who thrive on finding innovative solutions to some of healthcare’s biggest challenges. Here are the details on this position.

Your role in our mission

 

  • Provides leadership and work guidance to less experienced personnel.
  • Works with project contractors, site Training Manager, and clients to determine training needs, training audience, training schedule, and delivery of training.
  • May support provider training delivery or utilize train-the-trainer so site account staff can train the provider community.
  • Supports contractors with operations/site staff training and preparation for go-live. Operations staff should be trained on Operational desk-level procedures. Webinar and/or travel to account sites for in-person training of operational staff may be required.
  • Develop extensive eLearning videos and training material as part of the training program.
What we're looking for

Bachelor’s degree or equivalent combination of education and experience
Total of 9-14 years of IT experience and  2 to 5 years of business analysis experience
Experience working with functional groups within an organization
Experience with relational database concepts is preferred
Experience with CMS and MITA concepts is preferred
Experience with Training methodologies and Learning Management Systems (LMS) is preferred
Basic eLearning authoring experience
Proficiency in the Microsoft (MS)Office suite
Excellent verbal and written communication skills
Ability to work on multiple parts of a project
Ability to support multiple subsystems
Maintain confidentiality and comply with the Health Insurance Portability and Accountability Act (HIPAA)
Interpersonal skills to interact with customers and team members
Presentation skills to present to management and customers
 

What you should expect in this role

 

  • Fast-paced,challenging and rewarding work environment.
  • Hybrid Office environment.
  • Will require late evening work to overlap US work hours.

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