Business Process Associate

2 weeks ago


Hyderabad Secunderabad, India timesjobs Full time
Deal with customers to understand their requirements, clarify their queries and provide the best solutions to them, on a timely basis.
Understand the business structure, identify customer needs and guide them by giving them relevant information.
Respond to various client queries through inbound and outbound voice and chat processes.
Follow SOPs, call scripts, maintain quality standards and provide a high degree of customer service by politely interacting with clients.
Increase brand value by building sustainable relationships, engaging customers and seizing opportunities to upsell products when they arise.
Maintain accurate records of all conversations in the database in a comprehensible way.
Meet personal/team qualitative and quantitative targets.
Role Requirements:

2-3 years of experience in a customer support role within a sales and target driven environment.
Thorough understanding and familiarity with CRM systems, practices and business process with a passion for customer service and experience.
Excellent communication skills.
Candidates who are multi-lingual would hold an added advantage.


  • Hyderabad/ Secunderabad, India timesjobs Full time

    Deal with customers to understand their requirements, clarify their queries and provide the best solutions to them, on a timely basis.Understand the business structure, identify customer needs and guide them by giving them relevant information.Respond to various client queries through inbound and outbound voice and chat processes.Follow SOPs, call scripts,...

  • Voice Process

    4 weeks ago


    Hyderabad, India MoSahay Associate Full time

    Process Type : Voice process, Healthcare Grade : H1/H2 Having experience on AR Calling/RCM/Denail BPO Shifts: Rotational shifts - 9 Hours - Day Shifts, 5days Requirement : Communication skill will able to take a call. Cab: One way Cab & One way shuttle. WFO Interview Process: - 1st round: HR - 2nd round: Write Assessment(B2 Band Cutt-off) - 3rd round:...

  • Process Associate

    4 weeks ago


    Hyderabad, India NBS My Manpower Resources Full time

    **Job Role**:Process Associate **Responsibilities**: An Process Associate is a talented professional who acts as an intermediary between the staff of the hospital and those who are being servedi.e patients. **Roles & Responsibilities**: **- **Meeting clients in person instead of talking with them on the phone can help to reduce - Data Cleansing using...

  • Claim Associates

    2 weeks ago


    Hyderabad/ Secunderabad, India timesjobs Full time

    Skill Claim AssociatesJob Title: Claim AssociatesIndustry: Healthcare/Non Healthcare/Insurance/Banking/OthersExperience: 0-2 years of experience in Backend operations (Banking/Insurance/AR/AP, no voice profiles)Process: Non Voice processShifts: Night Shifts

  • Process Associate

    4 weeks ago


    Hyderabad, India vagarious solutions pvt.ltd Full time

    We are hiring Process Associate (Semi - Voice) Looking for Female Graduate with Good communication skills Salary - 15k (Take Home -12k) Location : Jubileehills, Hyderabad. Work from office **Salary**: ₹12,000.00 - ₹15,000.00 per month Schedule: - Day shift - Weekend availability **Education**: - Bachelor's (required) **Experience**: - total...

  • Claim Associates

    2 weeks ago


    Hyderabad/ Secunderabad, India timesjobs Full time

    Skill Claim AssociatesJob Title: Claim AssociatesIndustry: Healthcare/Non Healthcare/Insurance/Banking/OthersExperience: 0-2 years of experience in Backend operations (Banking/Insurance/AR/AP, no voice profiles)Process: Non Voice processShifts: Night Shifts

  • Process Associate

    17 hours ago


    Hyderabad, India Genpact Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people –...

  • Process Associate

    3 hours ago


    hyderabad, India Genpact Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people –...

  • Business Associate

    4 days ago


    Hyderabad, Telangana, India Merilytics Full time

    **Job Position** - A Business Associate at Merilytics will be working on complex analytical projects and is the primary owner of the workstreams involved. The Business Associates are expected to lead the team of Business Analysts to deliver robust analytical solutions consistently and mentor the Analysts for professional...

  • Process Associate

    4 weeks ago


    Hyderabad, India GCC SERVICES Full time

    We are looking for a skilled Inventory Process Associate to be responsible for processing all invoices received for payment and for undertaking the payment of all creditors in an accurate, efficient and timely manner.Responsibilities:- Validate daily transaction details of Inventory movement and segregate receipts and ship-out details based on type of...


  • Hyderabad, India Genpact Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people –...


  • hyderabad, India Genpact Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people –...


  • Hyderabad/ Secunderabad, India timesjobs Full time

    Customer Support Associate (Sales) No of Candidates: 50 Job Type: Full Time Salary: 10k - 15k Shift: Morning Shift (9am to 6:30pm) Job BriefWe are looking for an enthusiastic Customer Support Associate (Sales) to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer...

  • Process Associate

    4 weeks ago


    Hyderabad, India Global Navigators Overseas Education Consultants Full time

    Understand aspirations, interests and background of students; Conduct detailed profile assessment of students interested in studying in the International universities - Advises / Counsels students regarding courses, universities / colleges in various countries, admission requirements, fee structure, scholarships etc., and assist in shortlisting courses and...

  • Process Associate

    4 weeks ago


    Hyderabad, India 247 Digitize Services Pvt Ltd Full time

    Job Description - Process Associate-Bookkeeping **Relevant Skills and Knowledge**: - Basic accounting knowledge - Understanding accounting best practices - Knowledge of IFRS, U.S GAAP, or another accounting framework - Data entry skills - High attention to detail - Proficiency in Microsoft Excel - Produce work with a high level of accuracy -...


  • Hyderabad/ Secunderabad, India timesjobs Full time

    Customer Support Associate (Sales)No of Candidates: 50 Job Type:Full Time Salary: 10k - 15k Shift: Morning Shift (9am to 6:30pm) Job BriefWe are looking for an enthusiastic Customer Support Associate (Sales) to contribute in generating sales for our company. You will be responsible for closing sales deals over the phone and maintaining good customer...


  • Hyderabad, India visapro.in Full time

    Business Development Associate - Startup Ecosystem (Code: IN176) VisaPro Business Development Associate - Startup Ecosystem will: Communicate actively with Venture Capitalist and Startup organizations and develop the business of the organization. Coordinate with startup events and participate in relevant third-party startup events. Establish...


  • hyderabad, India visapro.in Full time

    Business Development Associate - Startup Ecosystem (Code: IN176) VisaPro Business Development Associate - Startup Ecosystem will: Communicate actively with Venture Capitalist and Startup organizations and develop the business of the organization. Coordinate with startup events and participate in relevant third-party startup events....

  • Business Associate

    4 weeks ago


    Hyderabad, India Strive.inc Full time

    JOB ROLE INCLUDES: *Learn the essential of Marketing, Face to Face Advertising, Customer Engagement and sales efficiency *Executing marketing & Sales strategies for smooth functioning of Marketing Pipeline. *Representing our clients and delivering their services directly to the end customers *Conducting Various Face to Face On Field Marketing Campaigns...

  • Process Associate

    3 weeks ago


    Hyderabad, India Genpact Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people –...