JP Morgan Chase

1 month ago


Bangalore, India iimjobs Full time

Trade Lifecycle - Team Leader


Description:


Detail Orientation:


- Function is critical from impact perspective. Need eye for detail and there is zero tolerance to oversight mistakes.

- Managing the Reconciliations of all Nostro accounts held by the private bank for various currencies.

- Investigate reasons for breaks and differences in statements in our side and the counterparty side.

- Provide solutions and action plans for resolutions of open items.

- Track, and analyze outstanding items for pending action.

- Strong Client Focus. Strong time management and ability to coordinate with various teams to action items.

- Analytical - Ready to analyze the process flows and ideate on operational improvements.

- Strong team player and must have the capability to build good working relationships with cross functional/geographical teams.

- Communication (Spoken - Assertiveness & Written) - Ability to communicate effectively and assist Client Service Specialists / Front Office Groups / Middle Office Groups with queries/investigations.

- Adaptability - Ability to perform in a fast paced environment and handle multiple tasks through effective prioritization

- Control orientated and Risk awareness is essential. Understand Operational Risks to reduce Risk Profile.

- Ability to influence others for providing the supports and work under pressure independently.

- Desire to make an impact. Self Starter, Confident and Proactive

- Ensure the capturing of the details of the requests processed on a daily basis for the MIS/Reporting purposes

- Support the team in their mission to provide top quality operations.

- Gain end to end knowledge of the process & as an SME, assist the team in resolving their queries on various request types & involve in effective transfer of knowledge.

- Ability to handle all miscellaneous requests related to the process & assist the team with research & investigation as required.

- Ability to review the SOPs of the process & incorporate the necessary changes/updates as required. Sharing the updates/changes made effectively with the team.

- Ensure to document procedures and identify requirements for additional controls as required.

- Ensure effective transfer of knowledge.

- Good on MIS & Reporting requirements.

- Should be able to effectively manage performance of the team by coaching/providing feedback, influencing & build good rapport.

- Ability to resolve conflicts, negotiate & manage difficult conversations.

- 100 % adherence to procedures to ensure that there is not bad client experience. Ensure adherence to operational procedures to complete task in an accurate and timely manner.

- To provide processing support for effective and efficient process delivery.

- Maintain optimal Productivity & Accuracy levels for the team as defined for the process.

- Ensure timely follow-ups on the pending/ageing requests, if any by the team.

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

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