Processing Specialist at Fiserv Inc

7 days ago

Thane, India timesjobs Full time
Responsibilities Requisition ID R-10297348 Date posted 10/27/2023 City Thane State/Region Maharashtra Country India

Calling all innovators find your future at Fiserv.

Were Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, were involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

Job Title

Processing Specialist

Job Posting Title: Customer Service Administration Sr Associate I

What does a successful Customer Service Administration Sr Associate I do at FISERV ?

This position is an exciting opportunity to interact with live customer wherein you will support customers, resolving their credit card related queries. Requires strong customer service expertise, communication and decision making skills.

What will you do:

Provide customer support
Identify and address customer needs with a goal of complete satisfaction
Follow company communications guidelines and procedures.
Recommend improvement in the processes to bring efficiency in the process.
Achieve good productivity number, CSAT and other parameters above benchmark to be competition

What will you need to know:

Excellent written, verbal, and interpersonal communication skills
Proficiency and accuracy in typing, minimum typing of 30-40 word per minute
Ability to organize and follow-up multiple tasks / details with accuracy and timeliness
Flexible to work in shifts

We welcome and encourage diversity in our workforce. Fiserv is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour , religion , sex, sexual orientation , gender identity, national origin , disability , or status as a protector veteran .

Explore the possibilities of a career with Fiserv and Find your Forward with us

Thank you for considering employment with Fiserv. Please:

Apply using your legal name
Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

What you should know about us:

Fiserv is a global fintech leader with 40,000-plus (and growing) associates proudly serving clients in more than 100 countries. As a FORTUNE 500 company, one of Fast Companys Most Innovative Companies, and a top scorer on Bloombergs Gender-Equality Index, we are committed to excellence and purposeful innovation.

Our commitment to Diversity and Inclusion:

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Warning about fake job posts:

Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information.

Any communications from a Fiserv representative will come from a legitimate business email address. We will not hire through text message, social media, or email alone, and any interviews will be conducted in person or through a secure video call. We wont ask you for sensitive information nor will we ask you to pay anything during the hiring process. We also wont send you a check to cash on Fiservs behalf.

If you see suspicious activity or believe that you have been the victim of a job posting scam, you should report it to your local law enforcement.

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