Client Implementation
3 weeks ago
Who we are looking for
This is a position with a high level of responsibility within the Service Delivery team. The role is responsible for ensuring successful service delivery, contract and SLA documentation and execution, change management, and key performance reporting with 100% accuracy & timeliness.
What you will be responsible for
- Deliver highly valued services and solutions to clients to ensure quality services are consistently delivered and clients are offered State Street’s full range of services as their needs and as services evolve.
- Provide support during US market hours.
- Define risk environment for business unit and perform Risk and Control Assessment to ensure appropriate action is initiated and executed to minimize risk events
- Execute activities to ensure interdepartmental deliveries are monitored and risks highlighted and addressed.
- Assists with compliance reviews, controls, and audits as appropriate.
- Ensures superior client satisfaction by acting as an advocate for clients and ensuring client issues are satisfactorily resolved.
- Proactive identification of client needs and potential internal issues impacting client satisfaction.
- Exercise discretion and judgment with respect to matters of significance, such as resolving, reporting of issues/breaches and suspicious transactions.
- Work in conjunction with individuals on the team as well as other business units, shared services/COEs, outsource partners, external clients as needed to resolve issues/discrepancies and ensure client satisfaction through seamless processing, accuracy, and adherence to all SLAs/internal standards/guidelines
- Liaise with COE's, shared service teams, and other business units as required to escalate and resolve client's service/ operational issue.
- Trains, coaches’ colleague and provides input to performance appraisals.
- Should have some experience in efficiency-related activities through Lean or other methodologies.
What we value
These skills will help you succeed in this role
- Strong verbal and written communication skills.
- Strong analytical skills.
- Ability to perform effectively within strict client deadlines.
- Attention to detail
- Team player attitude
- Ability to work on own initiative.
Education & Preferred Qualifications
- 5-7+ years’ experience in Custody & Accounting – Should be well-versed with financial instruments.
- Bachelor’s Degree in Finance, Accountancy, or Business-related degree.
- Former Client service experience would be an advantage.
- MBA/CFA accreditation would be an advantage.
- Very good working knowledge of Excel.
- Excellent English skills.
For further information, and to apply, please visit our website via the “Apply” button below.
-
Client Implementation and Service
6 days ago
Bangalore City, India State Street Full timeJob Description: Who we are looking for The Asset Owner(AO) - Client Service Senior Manager position is a management role responsible for a team of client service representatives providing both relationship management and daily operational support to our asset owner clients. AO Senior Officers are also responsible for their team’s work allocation and...
-
Client Implementation
3 days ago
bangalore, India JPMorgan Chase & Co. Full timeCommercial Banking serves more than 30,000 clients, including corporations, municipalities, financial institutions, and not-for-profit entities with annual revenues generally ranging from $20 million to $2 billion. The Firm's broad platform positions the Commercial Bank to deliver extensive product capabilities - lending, treasury services, investment...
-
Software Implementation Analyst
19 hours ago
Bangalore City, India Recro Full timeThis role is a blend of project management, technical skills and problemsolving to bring business requirements and technical solutions to life.Qualifications:- 3-5 years of experience collecting requirements and configuring software.- Bachelor's of Engineering degree in any disciplineNotice period: Serving/Served/Immediate joinerDescription:The Software...
-
Implementation Manager
20 hours ago
Bangalore City, India Aerchain Full timeAbout us:-Aerchain is the next-generation autonomous sourcing platform that helps enterprises simplify, optimize, and automate their sourcing operations. We are building the world’s most intuitive & intelligent sourcing platform where technology is not just an enabler, but a decision-maker. Job Summary:We are actively seeking an experienced Implementation...
-
Implementation Manager
19 hours ago
Bangalore City, India Aerchain Full timeAbout us:-Aerchain is the next-generation autonomous sourcing platform that helps enterprises simplify, optimize, and automate their sourcing operations. We are building the world’s most intuitive & intelligent sourcing platform where technology is not just an enabler, but a decision-maker. Job Summary:We are actively seeking an experienced Implementation...
-
Adp Celergo Implementation
6 days ago
Bangalore City, India ACL Digital Full timeWork Location: RemoteExperience: 10 + Years Please share updated profile to Appended Below:Candidate should have been a PM for 4-5 years minimum with direct hands on experience implementing Celergo. Must have knowledge and experience in requirements gathering, testing, interface design, production readiness, and strong payroll skills. Candidate must have...
-
Avp - Client Servicing & Onboarding
2 weeks ago
Bangalore City, India Credence HR Services Full timeHiring!! AVP Client Servicing & Onboarding for one of our esteemed Investment Banking Clients in Bengaluru.Desired Candidate Profile:7 to 12 years of experience in the Investment Banking industry.Background in processes such as Middle Office, Front Office, Trade Support, Trade Settlements, Para Legal, Mortgage, Lending, Credit Appraisals, Analytics &...
-
Client Implementation
3 days ago
bangalore, India State Street Corporation Full timeClient Implementation & Service - Assistant Manager Job Profile :- Ideal candidate should be from Fund Accounting background Roles : • Monitor cash breaks, failed trades and overdrafts with the aim of minimizing potential risk. End to end NAV production working knowledge. Prior knowledge of MCH is preferable. Knowledge to pre NAV processes like Ie,...
-
Senior Analyst- Client Onboarding
5 days ago
Bangalore City, India Credence HR Services Full timeHiring!! Senior Analyst Client Servicing & Onboarding for one of our esteemed Investment Banking Clients in Bengaluru.Desired Candidate Profile:3-5 years of experience in the Investment Banking industry.Background in processes such as Middle Office, Front Office, Trade Support, Trade Settlements, Para Legal, Mortgage, Lending, Credit Appraisals, Analytics &...
-
Client Implementation and service
2 weeks ago
Bangalore, India State Street Full timeJob Description:Â Who we are looking forThe Asset Owner(AO) - Client Service Senior Manager position is a management role responsible for a team of client service representatives providing both relationship management and daily operational support to our asset owner clients. AO Senior Officer are also responsible for their teamâs work allocation and...
-
Saas Implementation Or Integration Manager
2 days ago
Bangalore City, India DBSync Full timeYouAre passionate about technology, wake up every morning to experiment, learn and develop new solutions!You WillWork on latest edge Cloud computing to solve difficult, manual and repeatable tasks for users adopting Cloud technologies like AWS, Salesforce, Microsoft and moreUse the latest trends on building SaaS applications using multitenancy, scalability...
-
Implementation Manager
1 week ago
bangalore, India Benchire Full time● Understand the client’s requirements and lay out the implementation plan. ●Manage the end-to-end implementation process for new clients from initialcontact to successful handover.● Serve as the main point of contact for clients during the implementationprocess, providing guidance, support, and troubleshooting as needed. ●Collaborate with...
-
Implementation Manager
7 days ago
Bangalore, India Benchire Full time● Understand the client’s requirements and lay out the implementation plan. ● Manage the end-to-end implementation process for new clients from initial contact to successful handover. ● Serve as the main point of contact for clients during the implementation process, providing guidance, support, and troubleshooting as needed. ● Collaborate...
-
Client Implementation
1 month ago
Bangalore, India State Street Full timeAssociate /2- Service Delivery-Insurance: State StreetWho we are looking for:This is a position with a high level of responsibility within the Client Operations Service Delivery -Insurance team. The Client Service Delivery Associate is responsible for service delivery to global clients. The role is responsible for ensuring successful service delivery...
-
Client Implementation
4 weeks ago
Bangalore, India State Street Full timeWho we are looking for:This is a position with a high level of responsibility within the Client Operations Service Delivery -Insurance team. The Client Service Delivery Associate is responsible for service delivery to global clients. The role is responsible for ensuring successful service delivery including inquiry resolution and reportingâs.The...
-
Client Implementation
2 days ago
bangalore, India State Street Full timeWho we are looking for: This is a position with a high level of responsibility within the Client Operations Service Delivery -Insurance team. The Client Service Delivery Associate is responsible for service delivery to global clients. The role is responsible for ensuring successful service delivery including inquiry resolution and reporting’s. The...
-
Client Implementation
2 months ago
Bangalore, India State Street Full timeAsset Owner Services: State Street : Senior AssociateWho we are looking for: The role is within SSGS Asset owners Institutional investors services (IIS). The successful candidate will contribute to the teamâs success by having responsibility for managing the clients, internal stake holders, JV partners . The role involves strong external & internal...
-
Sr. Client Consulting Manager
2 days ago
Bangalore City, India Visa Full timeJob DescriptionPosition SummaryVisa Consulting and Analytics (VCA), the consulting arm of Visa, is a global team of industry experts. VCA supports banks issuer and acquirers), merchants and governments on a wide spectrum of topics within the payment sphere, including portfolio strategy and management, digital journeys and risk management.This Senior Manager...
-
Sr. Client Consulting Manager
2 days ago
Bangalore City, India Visa Full timeJob DescriptionPosition SummaryVisa Consulting and Analytics (VCA), the consulting arm of Visa, is a global team of industry experts. VCA supports banks issuer and acquirers), merchants and governments on a wide spectrum of topics within the payment sphere, including portfolio strategy and management, digital journeys and risk management.This Senior Manager...
-
Implementation Specialist
2 hours ago
bangalore, India Convin Full timeAbout Convin:Convin is a Bengaluru-based company founded by four IIT Delhi alumni distressed by the lack of use of client conversation data. Our company has since helped global companies across verticals improve contact centre processes with its platform capabilities. For more information, visit Description: Implementation Specialist (0-2 Years...