Manager - Training - BPO (8-12 yrs)

1 month ago


Delhi NCR, India iimjobs Full time

Training Manager (BPO)

- Delhi/NCR, India

Company : Stealth Mode Startup

About company : Welcome to a company committed to redefining industry standards Our Client is a dynamic startup backed by industry veterans, determined to foster growth and excellence through innovative strategies.

Position Overview :

- We are in search of a Training Manager to lead training initiatives and develop programs that empower teams with the skills and knowledge needed for success.

- As a key influencer, you'll play a vital role in cultivating a culture of learning and continuous improvement within the startup.

Key Responsibilities :

- Develop and implement comprehensive training programs aligned with business objectives and employee development needs.

- Assess training needs through collaboration with department heads and stakeholders.

- Design training materials, modules, and resources that facilitate effective learning outcomes.

- Conduct training sessions, workshops, and seminars, ensuring engagement and knowledge retention.

- Evaluate training effectiveness through assessments and feedback, making improvements as necessary.

- Partner with HR to onboard new hires and ensure continuous professional development for existing employees.

- Stay updated on industry trends, training methodologies, and best practices to enhance training programs continually.

Qualifications :

- Bachelor's or Master's degree in Education, Human Resources, or a related field.

- Proven experience in training and development or a similar role (8-10 years).

- Strong understanding of instructional design principles and adult learning theories.

- Excellent presentation and facilitation skills.

- Ability to create engaging and impactful training content.

- Experience in developing and delivering both technical and soft skills training.

- Strong organizational and project management abilities.

Offering :

- Competitive salary

- Performance-based incentives and bonuses.

- Opportunities for career growth and professional development.

- Exposure to cutting-edge technology and innovative projects.

- A dynamic and collaborative work environment within an innovative startup.


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