Lead - F&A Operations - Accounting Firm (9-15 yrs)

1 month ago


NoidaGurgaonGurugram, India iimjobs Full time

About the client:


- Company Name: SandMartin


- Industries: Analytics / KPO / Research, BPO / ITES, IT Services & Consulting


- Company Type: Forbes Global 2000


- Funding Stage: Other


- Headquarter Location: Noida


- Nature of Offering: Service


- Founding Year: 1984


- No of Employees: 501-1000


Lead- F&A Operations (Multi Geography) | Noida, India

Experience: 8-12 Years of experience out of which at least 5+ Years of Leadership Experience. They should have a proven track record of successfully leading operations (at least 30+ associates) in an offshoring organization, preferably in the BPM / KPO sector, with global exposure to F&A practice for international clients in the USA, UK, and Australia. Excellent leadership, team management, and customer relationship management skills are essential, along with commercial awareness and project management abilities.

Min Qualification: Qualified CA / MBA (Finance) from a Tier 2+ College

Role Summary:

As the Senior Manager of the Finance & Accounting (F&A) Division at SandMartin, you will play a critical role in leading a part of our service delivery function and driving operational excellence. You will be responsible for overseeing the end-to-end operations, managing client portfolios, and ensuring exceptional service delivery to our international clients across in multi geographical client's presence of SandMartin i.e. in USA, UK, or Australia. With a focus on strategic planning, customer satisfaction, and continuous improvement, you will lead a talented team and shape the future of our organization.

What you will be doing:

1) Ongoing Service Delivery and Process Management:

- Ensure adherence to agreed SLAs and deliverables, consistently meeting or exceeding performance expectations.

- Identify best-in-class processes based on internal and external benchmarks and implement them.

- Motivate and manage teams to work collaboratively and achieve business and individual goals.

- Manage end-to-end operations delivery, meeting operational metrics such as TAT, quality, and process improvement.

- Demonstrate expertise in managing work streams that involve finance and accounting ERP/Applications such as Navisoft, SAP, QuickBooks, Xero, MYOB, Tally, CCH, etc.

2) Customer Focus and Relationship Management:

- Maintain and cultivate cordial relationships with customers to ensure satisfaction, retention, and business growth.

- Ensure adherence to quality and service norms, continuously striving to exceed customer expectations.

- Drive initiatives to achieve customer satisfaction and enhance the overall customer experience.

- Utilize strong problem-solving and technical skills to make confident decisions that result in effective solutions and customer satisfaction.

- Engage with global customers and handle escalations in a timely manner, ensuring customer retention and satisfaction.

3) Team Management and Leadership:

- Manage diverse teams effectively, providing guidance, support, and mentorship.

- Foster a positive and collaborative work environment that encourages employee growth and development.

4) Strategic Planning and Leadership:

- Provide strategic insight and guidance to the leadership team to support decision-making and drive business growth opportunities.

- Streamline business processes and define continuous improvement initiatives to enhance operational efficiency.

5) Automation, Transformation, and Innovation:

- Lead and deliver transformation projects, including automation initiatives using industry tools and Robotic Process Automation (RPA).

- Demonstrate a track record of driving innovation and leveraging automation technologies to improve operational efficiency and reduce costs.

What You Need for this Position:

- Qualification as an Accounting Degree (CPA, CA, ACCA, ICAEW) or a Master's degree in Finance, Accounting, or a related field (CA not mandatory).

- Proven track record of successful operations management in an offshoring organization, preferably in the KPO / BPM industry managing a team size of atleast 30+ associates.

- Extensive experience in leading the Service Delivery Functions for an F&A practice for international clients, specifically in the USA, UK, and Australia markets.

- Knowledge in finance and accounting ERP/Applications such as Navisoft, SAP, QuickBooks, Xero, MYOB, Tally, CCH, etc.

- Experience in delivering transformation projects and leveraging automation

- Outstanding customer relationship management skills and the ability to handle customer escalations effectively.

- Solid understanding of commercial aspects and project management principles.


  • Accounts Executive

    4 weeks ago


    Gurgaon, India EEVAN F & A SERVICES Full time

    Bank Reconciliation of group companies. - Maintaining all receipts, payments, sales, and purchase transactions from all branches. - Experience booking of Expense Bills, Vendor Payment, and Inter Branch reconciliation. - Reconciliation of various accounts (Bank, Cash, Vendors, and Customers). - Client accounts professionally, accounts receivable & payable...

  • Accounts Executive

    4 weeks ago


    Noida, India Accounting Genie LLP Full time

    **Company Description** **Role Description** This is a full-time on-site role for an Accountant located in Noida. The Accountant will be responsible for maintaining accurate financial records, preparing financial statements, managing payrolls, and ensuring compliance with relevant labor laws and statutory requirements. The Accountant will also be involved...


  • Noida, India SA Technologies Inc. Full time

    **Mandate - **Microsoft dynamics 365 ( Latest online version) - Min 4-5 yrs exp hands** on exp is required in over all 8-13 yrs with **F&O ( Finance) +mPOS Retail** mandate combination **with C#. Net, java script. **Req -1** **Notice period - 15 days and less** **Type - Permanent Role only** **Job Information**: Job Opening...

  • Vice President

    7 days ago


    Gurugram, India Genpact Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people –...

  • Vice President

    10 hours ago


    gurugram, India Genpact Full time

    Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people –...


  • gurugram, India Michael Page Full time

    To work with one the world's leading organization Ability to have a fast-track career growth About Our Client Our client is a Mexican MNC - it is the world's leading exhibitor Job Description Develop and implement F&B strategies aligned with the overall company goals.Identify opportunities for growth, cost optimisation, and...

  • Lead Analyst

    4 weeks ago


    Noida, India TechnipFMC Full time

    Lead Analyst - F&A Operations Location: Noida, IN Employment type: Employee Place of work: Hybrid Offshore/Onshore: Offshore TechnipFMC is committed to driving real change in the energy industry. Our ambition is to build a sustainable future through relentless innovation and global collaboration – and we want you to be part of it. You’ll be joining a...


  • Gurgaon, India BNC Full time

    BNC is hiring for a reputed CA firm for Accounts and Finance role for Gurgaon location - Manage accounting operations including Billing, A/R, A/P, GL and Revenue Recognition - Handle tax matters such as TDS and GST - Working on financial closure activities and preparation of balance sheets - Documenting financial transactions - Reconciling financial...

  • Lead Analyst

    3 weeks ago


    noida, India TechnipFMC Full time

    Lead Analyst - F&A Operations Location: Noida, IN Employment type: Employee Place of work: Hybrid Offshore/Onshore: Offshore TechnipFMC is committed to driving real change in the energy industry. Our ambition is to build a sustainable future through relentless innovation and global collaboration – and we want you to be part of it. You’ll be...


  • Gurgaon, Haryana, India iimjobs Full time

    Head Of ReportingSay yes to a better tomorrow- SHL, People Science. People AnswersJob Purpose: As Head of Reporting you will own the group multicurrency, multiGAAP consolidation and monthly close process, global statutory reporting, and all financial statements and audits. This role will work closely with the Heads of Financial Control, Tax & Treasury, and...


  • Noida, Uttar Pradesh, India AskUs Consultants LLP- Accounting Services Full time

    AskUs Consultants LLP is an accounting firm based in New Delhi, India. We provide offshore accounting services to chartered accounting firms across UK and Ireland. As a partnership firm, we provide all types of accounting services under the trade name "LekhaWekha," which also reflects on our website URL. Responsibilities:General Ledger Management: Maintain...


  • Noida, India AskUs Consultants LLP- Accounting Services Full time

    AskUs Consultants LLP is an accounting firm based in New Delhi, India. We provide offshore accounting services to chartered accounting firms across UK and Ireland. As a partnership firm, we provide all types of accounting services under the trade name "LekhaWekha," which also reflects on our website URL.  Responsibilities: General Ledger...


  • Gurgaon, India EEVAN F & A SERVICES Full time

    Knowledge of basic book keeping procedures. - Hands-on experience with MS Excel and accounting software Tally Prime. - Aid accounting staff and department with day-to-day accounting duties - Manage ledgers and ensure accurate financial record keeping across departments - Managing day-to-day transactions **Job Types**: Full-time, Regular / Permanent,...

  • Field Sales B2B

    4 weeks ago


    Gurgaon, India TheHiringbee Full time

    Designation: Business Development Manager - Experience: 3 To 5 Yrs. Should be from any IT Industry, Any management consultancy firm or any Design firm specializing in UI/UX. Age criteria - 25 to 30 yrs max **Job Description**: - Researching organizations to find new business opportunities. - Contacting potential clients to establish rapport and building...


  • Gurgaon, India Sapphire Search Full time

    **Profile-Account Executive** **Job location-Sector 58 Gurgaon** **Experience required - 1-3 yrs ( Experience working in a CA firm will be added advantage)** **Preparing Banking Reports for day-to-day funding’s.Preparation of monthly TDS and TCS reports.Preparation of monthly GST reports.Assisting in GST returns - GSTR-1, GSTR 2A & GSTR-3BMaintaining...

  • F&B Manager

    1 month ago


    Gurugram, India Alcor Getaways Full time

    We are seeking a highly skilled and experienced Food and Beverage Manager to oversee and optimize all aspects of our F&B operations.?ResponsibilitiesManage all F&B and day-to-day operations within budgeted guidelines and to the highest standardsPreserve excellent levels of internal and external customer serviceDesign exceptional menus, purchase goods and...


  • Noida, India Iron Systems Full time

    Operation Project Coordinator use strong problem-solving and analytical skills to help organizations improve their programs. A successful Project Coordinator should have the following skills and qualification. **Experience & Qualifications**: - 5-9 yrs. of enterprise IT infrastructure or equivalent work experience - Firm understanding of industry best...

  • Accountant

    1 week ago


    gurgaon, India Rai Qimat & Associates, Chartered Accountants Full time

    Rai Qimat & AssociatesMore than four decade old Chartered Accountant firm with diverse client base all across India. Specialize in the field of Statutory Audit, Internal Audit, Tax Audit, Direct & Indirect Taxation, GST, TDS / TCS including appeals & scrutiny.Job Title: Accounts and Taxation ExecutiveJob Description:We are seeking an experienced and...

  • F&b Controller

    4 weeks ago


    Gurugram, Haryana, India Grow4sure consulting pvt ltd Full time

    Job Description for F&B Controller at Binge Bakery (Fatboy Company): Position: Food and Beverage (F&B) Controller Location: Sector 18, Gurgaon Overview: Key Responsibilities: - **Financial Reporting and Analysis**: - Prepare accurate and insightful financial reports, including profit and loss statements, budget variance analysis, and sales performance...


  • Bangalore/Gurgaon/Gurugram/Mumbai, India iimjobs Full time

    HR Transformation As a Consultant you will be responsible for : Leadership responsibilities: Focus on growing the practice by ensuring the right strategies and actions are in place. Achieve the target metrics on productivity, utilization, geographic penetration, head count growth, controlling attrition and high degree of engagement from the team and...