Soft Skill Trainer II
4 weeks ago
Job Title:
Soft Skill Trainer IIJob Description
Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.Role and Key Responsibilities:
- Build and sustain professional and communication skills for advisors undergoing NHT
- Undergo the TTT certification and thereafter deliver NH Training to NHT batches
- Identify Learning needs of agents/ any other learners/ business as a learning consultant
- Design training curriculum from soft skills standpoint
- Observe and evaluate trainee performance during real time training sessions
- Track and maintain trainee attendance and trainee certification records for audit purposes.
- Initiate and participate in the projects of the team and the department
- Conduct refresher or stratified training batches on NHT modules
- Should be willing to work in 24/7 shifts (Day and Night Shifts - Rotational) as required
- Should be willing to work 6 days
- Conduct audits and feedback for the targeted population with the objective of improving scores for training throughput or conversion
- When not involved in batches, be willing to support the training/QA team for betterment of BQâs and run targeted campaigns
- Maintain key MIS related to all the above activities
Key skills & knowledge:
- Must have 2 years of experience
- Should have experience in a BPO environment· Practical and focused on Metrics
- Ability to clearly articulate to the management -various initiatives and reports
- High level of proficiency in Power Point and Excel
- Planning and Organizing Skills
- Excellent verbal and written communication skills.
- Should be willing to work in shifts along with the team in customer business time.
- Overall should be a good team player with willingness to learn and drive to achieve
- Thorough knowledge of training procedures, methods, and techniques
- Experience in delivering training courses
- Publishing presentations for weekly, monthly and quarterly reviews
Â
Educational Qualification:Â Graduate and Post graduate
Disclaimer:-
'Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for ârecruitmentâ, âprocessingâ or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities.'
Location:
IND Bangalore - Ecospace Bus ParkLanguage Requirements:
Time Type:
Full time2024-05-31If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents
-
Soft Skill Trainer II
4 weeks ago
bangalore, India Concentrix Full timeDescription Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations. Role and Key Responsibilities: ...
-
Trainer
5 days ago
bangalore, India AMS Full time· Key Responsibilities ·Collaborate with TD partners, the business and other key stakeholders to facilitate the administration of agreed learning and/or development needs in line with strategic goals, business requirements and priorities. ·Delivery of training – corporate induction, professional and leadership Ignite courses, training...
-
Senior Corporate Trainer
3 weeks ago
bangalore, India Athiya Full timeRole: Sr. Trainer, Soft Skills Location: Hyderabad, India Experience: 8 years and above Reports to: Director-Operations Company Profile: We are a 20-year-old Learning and Development Company. We work with numerous fortune organizations and help them drive their major OD initiatives. We specialize in facilitating virtual/classroom sessions on soft...
-
Functional Trainer
1 month ago
bangalore, India Skill Ventory Full timeRoles and Responsibilities Job Title : Functional Trainer (Retail lending experience in HL/LAP product would be essential)Duties and Responsibilities: Preparation of Training content such as presentations, Training Videos, Product / AppDemos, Hands-on Assessments ( PPT, Video, Word documents ) Deliver high quality training (Online/offline) that follows...
-
Behavioural & Leadership Skills Trainer
3 weeks ago
bangalore, India Xiaomi India Full timePosition: Behavioural & Leadership Skills TrainerLocation: Bangalore, IndiaReport to: Lead L&DFulltime / Part time: Fulltime, Work from officeBehavioural Skills Trainer will be predominantly responsible for training entry level, new managers and mid-senior managers on behavioural, team management and leadership skillsFunctional skills required:· Should...
-
Behavioural & Leadership Skills Trainer
3 weeks ago
bangalore, India Xiaomi India Full timePosition: Behavioural & Leadership Skills Trainer Location: Bangalore, India Report to: Lead L&D Fulltime / Part time: Fulltime, Work from office Behavioural Skills Trainer will be predominantly responsible for training entry level, new managers and mid-senior managers on behavioural, team management and leadership skills Functional skills required: ·...
-
Communication Trainer
2 days ago
bangalore, India English Arcade Full timeJob Title: Soft Skill Trainer. Role Type: 4 - 6 months Freelance Contract. Job Location - Bengaluru No Of Positions: 10 Nos Rate Per Hour - Rs 325 (Fixed) Two-way cabs are provided. Job Description - Conduct grammar training, new hire training, cross-culture training & customer-centric training. Should possess excellent verbal and written...
-
Senior Corporate Trainer
3 weeks ago
Bangalore Urban, India Athiya Full timeRole: Sr. Trainer, Soft SkillsLocation: Hyderabad, IndiaExperience: 8 years and aboveReports to: Director-OperationsCompany Profile: We are a 20-year-old Learning and Development Company. We work with numerous fortune organizations and help them drive their major OD initiatives. We specialize in facilitating virtual/classroom sessions on soft skills,...
-
Behavioural & Leadership Skills Trainer
3 weeks ago
Bangalore Urban, India Xiaomi India Full timePosition: Behavioural & Leadership Skills TrainerLocation: Bangalore, IndiaReport to: Lead L&DFulltime / Part time: Fulltime, Work from officeBehavioural Skills Trainer will be predominantly responsible for training entry level, new managers and mid-senior managers on behavioural, team management and leadership skillsFunctional skills required:· Should have...
-
PT/Trainer
2 days ago
bangalore, India Bosch Full timeJob Description Regional responsible for defining and implementing PT training concepts and needs based on i) PT training concept, ii) PT G2M, iii) BU innovation roadmap Coordinate regional training content needs and materials (online and offline); steer local PT trainers Organize, implement and coordinate PT skill-, product and...
-
Interior soft trims- Designer
5 days ago
bangalore, India Tech Mahindra Full timeGreetings of the Day !! We at Tech Mahindra are Hiring for Interior soft trims. Below is the Detailed Job Description for the same: Job Title: Interior soft trims Experience: 8+ Years Location: Bangalore/Pune Job Description: Key Responsibilities Responsible for design & development of automotive passenger vehicle Headliner & Floor carpets system &...
-
Trainer
5 days ago
bangalore, India TE Connectivity Full timeAt TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. Job Overview TE’s Channel Learning & Development Team is seeking an experienced Trainer to deliver blended learning solutions (instructor-led & self-paced training) for technical...
-
Interior soft trims- Designer
1 week ago
bangalore, India Tech Mahindra Full timeJob Title: Interior soft trims- Designer Experience: 8+ years. Location: Bangalore / Pune Timings: General shift Notice period: Immediate to 30days. JD: Must: Interior soft trims- Headliner Interior- Floor carpet Interiors- soft & hard trims This Role is to own complete responsibility of design & development of Interior soft trims –...
-
Interior Soft Trims- Designer
5 days ago
Bangalore City, India Tech Mahindra Full timeJob Title: Interior soft trims Designer Experience: 8+ years. Location: Bangalore / Pune Timings: General shift Notice period: Immediate to 30days. JD: Must: Interior soft trims Headliner Interior Floor carpet Interiors soft & hard trims This Role isto own complete responsibility of design & development of Interiorsoft trims – Headliner/Roof liner & Floor...
-
Trainer
2 days ago
Bangalore, India TE Connectivity Full timeAt TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. Job Overview TE’s Channel Learning & Development Team is seeking an experienced Trainer to deliver blended learning solutions (instructor-led & self-paced training) for technical product, sales,...
-
Infrastructure Engineer II
1 month ago
Bangalore, India ALP Consulting Full timeJob Profile : Infrastructure Engineer II. Experience : 7-9 Years. Soft Skills : Strong Communication skills (verbal/written). Location : Gurgaon , Hyderabad.Primary skills : - AWS, Linux, Terraform, Ansible, CICD, Shell/python scripting , IAM(Identity & Access Management). Responsibilities :- Provides subject matter expertise and consulting services on a...
-
Embedded Software Engineer
6 days ago
bangalore, India LG Soft India Full timeCompany DescriptionLG Soft India is the innovation arm of LG Electronics and the company’s largest R&D center outside of Korea, based in Bengaluru. With a focus on cutting-edge technology areas such as Home Entertainment, Home Appliance & Air Solution, Vehicle Component Solutions, Business Solutions, webOS, and Artificial Intelligence, LG Soft India has...
-
Software Engineer II
2 weeks ago
bangalore, India Mimecast Full timeSoftware Engineer II - Identity Platform team Mimecast is looking for a Software Engineer II to join the Identity Platform engineering team. What You’ll Do: Contribute to software development activities. Highlighting and driving improvements to the Software Engineering Environment. Supporting and troubleshooting, occasionally outside of regular...
-
Embedded Software Engineer
6 days ago
bangalore, India LG Soft India Full timeCompany Description LG Soft India is the innovation arm of LG Electronics and the company’s largest R&D center outside of Korea, based in Bengaluru. With a focus on cutting-edge technology areas such as Home Entertainment, Home Appliance & Air Solution, Vehicle Component Solutions, Business Solutions, webOS, and Artificial Intelligence, LG Soft India has...
-
Technical Trainer
2 weeks ago
bangalore, India Programming.com Full timeJob Title: Technical TrainerExperience: 1+ yearsLocation : Location: Pune, Bangalore, Mumbai, Gurgaon, MohaliNotice period : Immediate to 15 daysREQUIREMENT♦ Proven experience as a Technical Trainer with excellent communication skills♦ Hands on expertise with technologies like Java, Spring Boot, Microservices, ASP. Net, C#, WCF/Web API, MVC...