Telecalling - Noida, Uttar Pradesh

3 months ago

Noida, India Vridhi Softech Pvt Ltd Full time
Job Requirements

Job Title: Telesales

Company Name: Vridhi Softech Pvt Ltd

Location: Sector 128, Noida, Uttar Pradesh

Salary: â¹10,000 - â¹20,000 per month

Employment Type: Full Time


Job Description:

Vridhi Softech Pvt Ltd, a leading BPO/Customer Care company, is seeking enthusiastic individuals to join our telesales team in Noida. As a Telesales representative, you will play a crucial role in attracting and acquiring new customers. You will be responsible for providing product and service information, addressing customer inquiries, and resolving any issues or concerns they may have.


Key Responsibilities:

- Engage with potential customers over the phone, answering their product and service questions.

- Provide accurate information about the products and services offered by the company.

- Present and explain the benefits and features of the products or services to potential customers.

- Assist customers in making informed purchase decisions based on their needs and preferences.

- Resolve any issues or complaints raised by customers, ensuring their satisfaction.

- Keep accurate records of customer interactions, transactions, and follow-up activities.

- Collaborate with the sales team to meet or exceed sales targets.

- Stay updated on product knowledge and industry trends to better serve customers.

- Follow established sales scripts and processes to deliver a consistent sales experience.


Requirements:

- Education: Minimum Diploma qualification.

- Gender: Male candidates are preferred for this position.

- Excellent verbal communication skills in English.

- Strong persuasive and negotiation abilities.

- Basic computer skills and familiarity with CRM software.

- Ability to work in a fast-paced environment and meet sales targets.

- Prior telesales or customer service experience is an advantage but not mandatory.


Salary and Benefits:

- The salary for the Telesales position ranges from â¹10,000 to â¹20,000 per month, based on skills and performance.

- Incentives and performance-based bonuses may be provided.

- This is a full-time position with a 6-day workweek.

- Day shift timings allow for work-life balance.

- Additional benefits such as training, career growth opportunities, and a supportive work environment may be provided.


FAQs:

Q: What is the required education qualification for this role?

A: Candidates with a minimum Diploma qualification are eligible to apply.


Q: Is prior experience required for this position?

A: No, freshers are welcome to apply, although prior telesales or customer service experience is an advantage.


Q: Are there any specific skills required for this job?

A: Strong verbal communication skills and persuasive abilities are essential for success in this role.


Join Vridhi Softech Pvt Ltd as a Telesales representative and be part of our dynamic team in Noida. Apply now to kickstart your career in the BPO/Customer Care industry and unleash your sales potential



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