Telecalling -Thane West, Mumbai
1 month ago
Job Title: Telesales
Company Name: Fayfin Services
Location: Thane West, Mumbai, Maharashtra
Salary: â¹12,000 - â¹15,000 per month
Employment Type: Full Time
Shift: Day Shift
Days of Work: 6 days/week
Job Description:
Join Fayfin Services, a leading BPO/Customer Care company, as a Telesales representative in Mumbai. As a Telesales professional, you will be responsible for interacting with customers, providing them with product and service information, and resolving any issues or concerns they may have. Your goal will be to attract potential customers, answer their inquiries, and promote the products and services we offer. Strong communication skills and the ability to convince and sell are key to succeeding in this role.
Key Responsibilities:
- Engage with customers over the phone and provide information about our products and services
- Answer customer inquiries and address their concerns or issues
- Recommend additional products or services that may be of interest to customers
- Maintain accurate records of customer interactions and transactions
- Achieve sales targets and meet performance metrics
- Build and maintain strong customer relationships
- Collaborate with team members and share customer feedback to improve processes
- Stay updated on product knowledge and industry trends
Requirements:
- 12th Standard / PUC education qualification
- Fresher or with minimal experience in telesales or a similar customer care role
- Proficiency in basic English communication
- Good interpersonal and persuasion skills
- Strong problem-solving skills and ability to handle customer complaints
- Good computer skills and familiarity with CRM software
- Ability to work in a fast-paced environment and meet targets
- Positive attitude, team player, and willingness to learn and grow
FAQs:
Q: What is the salary range for the Telesales position?
A: The salary for the Telesales role ranges from â¹12,000 to â¹15,000 per month.
Q: Is this a full-time job?
A: Yes, the Telesales position is a full-time role with a day shift schedule and 6 working days per week.
Q: Are there any incentives provided?
A: Incentives may be provided based on performance and targets.
Join Fayfin Services, a verified employer, and become part of our dynamic telesales team. If you have excellent communication skills, a persuasive personality, and a passion for customer service, we invite you to apply for this position.
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