Tele calling

1 month ago


Mumbai, Maharashtra, India Silgate Solution Ltd Full time
Job Requirements

Job Title: Telecaller

Company Name: Silgate Solution Ltd

Location: Thane West, Mumbai, Maharashtra

Salary: INR 12, ,000 per month

Employment Type: Full Time

Shift: Day Shift

Days of Work: 6 days/week

Job Description:

Join Silgate Solution Ltd, a reputable BPO/Customer Care company, as a Telecaller in Mumbai. As a Telecaller, you will be responsible for making outbound calls to potential customers, handling customer inquiries, and providing them with product or service information. Your goal will be to engage customers, generate leads, and contribute to the overall sales growth of the company. Strong communication skills and fluency in basic English are essential for this role.

Key Responsibilities:

Make outbound calls to potential customers and introduce company products or services

Provide information about products, services, and promotional offers

Handle customer inquiries and resolve any issues or concerns

Follow-up on leads and maintain accurate records of customer interactions

Achieve individual and team targets for lead generation and sales conversion

Collaborate with team members and share customer feedback to improve processes

Maintain a positive and professional attitude while representing the company

Stay updated on product knowledge and industry trends

Requirements:

12th Standard / PUC education qualification

Experience in telecalling or customer care role is preferred (0-5 years)

Excellent communication skills in basic English

Strong persuasion and convincing skills

Good computer literacy and familiarity with CRM software

Ability to work in a fast-paced environment and meet targets

Positive attitude, teamwork, and willingness to learn and grow

FAQs:

Q: What is the salary range for the Telecaller position?

A: The salary for the Telecaller role ranges from ₹12,000 to ₹25,000 per month.

Q: Is this a full-time job?

A: Yes, the Telecaller position is a full-time role with a day shift schedule and 6 working days per week.

Q: Are there any incentives provided?

A: Incentives may be provided based on individual and team performance.

Join Silgate Solution Ltd, a verified employer, and become part of our dedicated telecalling team. We offer a competitive salary, a positive work environment, and opportunities for growth and development. If you have strong communication skills, a customer-oriented mindset, and a passion for sales, we would love to hear from you.


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