Tele calling
1 month ago
Job Title: Telecaller
Company Name: Silgate Solution Ltd
Location: Thane West, Mumbai, Maharashtra
Salary: INR 12, ,000 per month
Employment Type: Full Time
Shift: Day Shift
Days of Work: 6 days/week
Job Description:
Join Silgate Solution Ltd, a reputable BPO/Customer Care company, as a Telecaller in Mumbai. As a Telecaller, you will be responsible for making outbound calls to potential customers, handling customer inquiries, and providing them with product or service information. Your goal will be to engage customers, generate leads, and contribute to the overall sales growth of the company. Strong communication skills and fluency in basic English are essential for this role.
Key Responsibilities:
Make outbound calls to potential customers and introduce company products or services
Provide information about products, services, and promotional offers
Handle customer inquiries and resolve any issues or concerns
Follow-up on leads and maintain accurate records of customer interactions
Achieve individual and team targets for lead generation and sales conversion
Collaborate with team members and share customer feedback to improve processes
Maintain a positive and professional attitude while representing the company
Stay updated on product knowledge and industry trends
Requirements:
12th Standard / PUC education qualification
Experience in telecalling or customer care role is preferred (0-5 years)
Excellent communication skills in basic English
Strong persuasion and convincing skills
Good computer literacy and familiarity with CRM software
Ability to work in a fast-paced environment and meet targets
Positive attitude, teamwork, and willingness to learn and grow
FAQs:
Q: What is the salary range for the Telecaller position?
A: The salary for the Telecaller role ranges from ₹12,000 to ₹25,000 per month.
Q: Is this a full-time job?
A: Yes, the Telecaller position is a full-time role with a day shift schedule and 6 working days per week.
Q: Are there any incentives provided?
A: Incentives may be provided based on individual and team performance.
Join Silgate Solution Ltd, a verified employer, and become part of our dedicated telecalling team. We offer a competitive salary, a positive work environment, and opportunities for growth and development. If you have strong communication skills, a customer-oriented mindset, and a passion for sales, we would love to hear from you.
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