BPO Team Lead
4 months ago
- Perform Monthly reconciliation of accounts between client’s book of business in PeopleSoft and client’s bank statements.
- Updating tax withholding information for each client’s employee (claimant) in PeopleSoft, based on his Federal (W4, W4S) and State specific tax forms received
- Updating the direct deposit account information for claimants in client’s system for electronically transmitting money in their respective accounts.
- Reviewing the court orders and inferring information for setting up “Garnishments” to automatically deduct the garnishment amount from employee’s wages to pay the debts due to claimant.
- Generating Auto Clearing House files through PeopleSoft to transmit money in bank accounts of different claimants of specific groups.
- Creating ‘Check Issued file’ for transmitting the list of checks released on the ‘Positive Pay bank accounts’ in PeopleSoft and an Accounts Payable application for payments to the bank for a business day in the payroll cycle.
- Run different reports through PeopleSoft and reconcile the tax amount due for a payroll cycle. Share the report with onshore counterpart with maintaining a strict deadline for each day business day
- Reviewing and processing the invoices received for healthcare benefits availed by different claimants.
- Detailed analysis of disability benefit payments made to claimants and calculate the Overpayment and Underpayment amounts in it. Analyst will have to interact proactively with different parties associated in this activity.
- Detailed analysis of each overpayment case and posting of repayment amount received in client’s book of business against respective overpayment case
- Review and monitor ongoing recoveries receiving from claimants against overpayment cases and referring tasks to different level and associated parties basis on the scenarios in overpayment cases
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BPO Team Lead
2 months ago
Gurgaon, Haryana, India timesjobs Full timeBPO Team LeadDate: May 28, 2024Location: Gurgaon, HR, INCompany: NTT DATA ServicesEnsure that the highest standard of service delivery in terms of productivity and quality as per the defined Service Level Agreement with Client.To provide leadership and support to the staff assigned in line with Policies.Contribute to the development of strategies for the...
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BPO Team Lead
2 months ago
Gurgaon, Haryana, India timesjobs Full timeBPO Team LeadDate: May 28, 2024Location: Gurgaon, HR, INCompany: NTT DATA ServicesPerform Monthly reconciliation of accounts between clients book of business in PeopleSoft and clients bank statements.Updating tax withholding information for each clients employee (claimant) in PeopleSoft, based on his Federal (W4, W4S) and State specific tax forms...
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Gurgaon, India NTT Data Vertex Software Inc. Full timeApply BPO Team Lead, NTT Data Vertex Software Inc. in Gurgaon for 3 - 6 year of Experience on TimesJobs.com
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Bpo Telecaller
3 months ago
Gurgaon, India Wrixty Services Full timeGurugram Must have Excellent communication skills in English. Must be confident enough and should have convincing Power. Calling on Hot leads only Handle inbound and outbound calls. Solving Customer Issues and Complains. Staying updated with the latest ways to retain customers. Convert the potential leads into the sales. Should be self-motivated,...
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BPO Team Lead
4 months ago
Gurgaon, India NTT DATA Services Full timeEnsure that the highest standard of service delivery in terms of productivity and quality as per the defined Service Level Agreement with Client. To provide leadership and support to the staff assigned in line with Policies. Contribute to the development of strategies for the implementation and improvement of the process. Coordinate with staff and...
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Bpo Telecaller
3 months ago
Gurgaon, India Wrixty Services Full timeGurugram Share Roles and Responsibilities Calling on Hot leads. Handle inbound and outbound calls. Solving Customer Issues and Complains. Staying updated with the latest ways to retain customers. Convert the potential leads into the sales. Should be self-motivated, highly-focused and detail-oriented. An year experience in Sales/ contact center is...
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Bpo/bank Telecaller
5 months ago
Gurgaon, India Fabulous Media Pvt Ltd Full timeJob Summary Fabulous Media Private Limited is looking for an enthusiastic BPO Telecaller to join our team. As a BPO Telecaller, you will be responsible for answering calls from our customers, responding to their inquiries, and addressing any issues they may have. We are looking for an individual who is friendly, patient, and professional on the phone. You...
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International Bpo Process
3 months ago
Gurgaon, India Teleperformance Full time**Job Profile: International BPO process.** **On documented experience for 1-year international BPO process.** Graduated, Salary : Up to 7 LPA ( Depend on last salary ) Immediate joiners, notice period : 30 days, Responsibilities: team leader, voice coach, quality analyst **Working Days and Hours**: **- Rotational Shifts of 5 days** **- 9 hours Shift...
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Bpo : International Banking Process : Gurgaon :
3 months ago
Gurgaon, India Outpace Consulting Services Full timeHiring for Leading ITES Company Opportunity to work for **In Gurgaon For Customer Support Process for a Dubai Based Bank : Customer Support Process** > Hiring For a Customer Support Profile > Graduates with Min 3 Year International BPO Experience > 24x7 Shifts > 5 Days Work > Job Location Gurgaon > German Automobile Process Key Skills - American...
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Bpo : Customer Support : Social Media Process :
3 months ago
Gurgaon, India Outpace Consulting Services Full timeHiring for Leading ITES Company Opportunity to work for **In Gurgaon For Blended Process for a Leading Social Media Client** > Hiring For a **Blended Profile** > Graduates with Min 1 Year International BPO Experience (Preferably Voice) > 24x7 Shifts > 5 Days Work > Job Location **Gurgaon** Key Skills - WiproiEnergizerNTTFISVodafone - Live...
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Bpo : Social Media Process : Blended Campaign :
3 months ago
Gurgaon, India Outpace Consulting Services Full timeHiring for Leading ITES Company Opportunity to work for **In Gurgaon For Blended Process** > Hiring For a Blended Profile > Graduates with Min 1 Year International BPO Experience > 24x7 Shifts > 5 Days Work > Job Location Gurgaon Key Skills - British TelecomFISIGTIEnergizerFalcon Force - WiproLive ChatTCSTLCNTTMajorelBTTech MahindraChatWeb...
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Product Trainer
3 months ago
Gurgaon, India Nirvasa Healthcare Pvt. Ltd. Full time**Process Trainer(BPO Background)** **Minimum 1 year experience into sales process Trainer** - **Maximum salary upto 4 lpa**: - **6 working day setup(Roster off)**: - **Work from office only(Gurgaon/Delhi)** - Schedule appropriate training sessions for new and existing employees - Stay updated with best training methods and modules - Plan and implement an...
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Bpo : Premium Car Segment Process : Customer
3 months ago
Gurgaon, India Outpace Consulting Services Full timeHiring for Leading ITES Company Opportunity to work for **In Gurgaon For Customer Support Process for a German Automobile Company** > Hiring For a Customer Support Profile > Graduates with Min 3 Year International BPO Experience > 24x7 Shifts > 5 Days Work > Job Location Gurgaon > German Automobile Process Key Skills - Mercedezinternational...
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Bpo : Social Media Process : Blended Campaign :
3 months ago
Gurgaon, India Outpace Consulting Services Full timeHiring for Leading ITES Company Opportunity to work for **In Gurgaon For Blended Process** > Hiring For a Blended Profile > Graduates with Min 1 Year International BPO Experience > 24x7 Shifts > 5 Days Work > Job Location Gurgaon Key Skills - BPOVoice ProcessCustomer SupportInbound VoiceInternational Voice - Customer ServiceUS VoiceSemi...
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Bpo : Customer Support : Premium Automobile Process
3 months ago
Gurgaon, India Outpace Consulting Services Full timeHiring for Leading ITES Company Opportunity to work for **In Gurgaon For Customer Support Process for a German Automobile Company** > Hiring For a Customer Support Profile > Graduates with Min 1 Year International BPO Experience > 24x7 Shifts > 5 Days Work > Job Location Gurgaon > German Automobile Process Key Skills - American...
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Bpo : International Process : Blended : Voice and
3 months ago
Gurgaon, India Outpace Consulting Services Full timeHiring for Leading ITES Company Opportunity to work for **In Gurgaon For Blended Process** **Note**: Though We Try and Answer The Calls Immediately, but Due to Heavy Call Flow The Above Numbers Might Be Busy At Times. In case you find the number busy, Please **whatsapp **your details to us in the below format : ( **9721919721-This Number is Only For...
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Bpo : Automobile Process : 7 Lpa : Customer Support
3 months ago
Gurgaon, India Outpace Consulting Services Full timeHiring for Leading ITES Company Opportunity to work for **In Gurgaon For Customer Support Process for a German Automobile Company** > Hiring For a Customer Support Profile > Graduates with Min 3 Year International BPO Experience > 24x7 Shifts > 5 Days Work > Job Location Gurgaon > German Automobile Process Key Skills - American...
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Team Lead
2 months ago
Gurgaon, Haryana, India timesjobs Full timeTeam Lead - KPO - CREQ191462DescriptionPosition Title: Team LeadTier: Tier2Role: A Team Lead (Ops) is responsible for ensuring that solutions and services are delivered to customers and stakeholders on time and in line with the SLA, company policies and controls. Provide direction, instructions and guidance to the team for achieving the set goal.Key...
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BPO T S Operations Analyst
4 weeks ago
Gurgaon, India timesjobs Full timeJob Title: BPO T&S Operations AnalystDate: May 23, 2024Location: Gurgaon, HR, INCompany: NTT DATA ServicesThe OpportunityOur client is a leading global provider of asset and wealth management solutions. They provide investment processing, investment management, and investment operations solutions that help corporations, financial institutions, financial...
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BPO T S Operations Analyst
4 weeks ago
Gurgaon, Haryana, India timesjobs Full timeJob Title: BPO T&S Operations AnalystDate: May 23, 2024Location: Gurgaon, HR, INCompany: NTT DATA ServicesThe OpportunityOur client is a leading global provider of asset and wealth management solutions. They provide investment processing, investment management, and investment operations solutions that help corporations, financial institutions, financial...