TC Global

1 month ago

Delhi, India iimjobs Full time

Associate Consultant, Strategic Operations


Associate Consultant, Strategic Operations is responsible for driving our operational excellence across all our regions and markets and takes extreme ownership for business development and operational execution of the business managing both internal and external stakeholders as required.

ROLE & RESPONSIBILITIES:

- Responsible for a broad work stream to develop strategies and a structured approach to drive operational improvements in the front-line operations

- Work closely with service-centric teams to provide analysis, reporting, drive operational results, and monitor process and informational flows.

- Provide leadership, strategic direction, and technical expertise in process improvement on the various operational aspects. Facilitate projects (individually or in teams) that employ Lean/Six Sigma/Kaizen problem-solving methodology, to deliver business results (improved customer service, quality, reliability, predictability, productivity, and financial performance).

- Work with team members to modify operational and administrative processes to enhance productivity, efficiency, and quality to achieve operational excellence. Develop and implement procedures with the highest compliance level

- Identify issues and opportunities in the value chain, translate analysis into meaningful insights, and recommend corrective actions to key decision-makers in the business.

- Identify trends, patterns, and concerns emerging from data and highlight the same to leadership, with recommendations in a clear, concise manner to enable smooth and quick decision making.

- Identify and share best practices that could be incorporated into the system. Pro-actively informs stakeholders/management on KPIs deviation and proposes corrective measures to reach targets.

EDUCATION & EXPERIENCE:

- Post-graduate in Business, Economics or Finance

- Six Sigma/Lean certification is preferable

- 4-6 years in a research/analytics firm OR a similar role in any other industry

- 1-2 years of managing projects independently

- Working knowledge of Tableau, Data Studio, Amplitude, and Google Analytics

- Experience in Six Sigma/Lean/Kaizen projects

SKILLS:

- Ability to work with data and draw insights

- Strong analytical skills with a demonstrated ability to extensively analyze business processes and workflow

- Self-directed, with excellent problem-solving skills and the ability to execute tasks in an efficient and timely manner

- High levels of integrity and discretion in handling confidential information

- Ability to work in a fast-paced and challenging environment

- Sound knowledge of MS Office (Word, PowerPoint); Very strong knowledge of MS Excel

- Excellent communication, people management, stakeholders management, and leadership skills

  • Analyst / Relationship Developer - Student Services (Customer Support Specialist)

    4 weeks ago

    new delhi, India TC Global Full time

    Analyst/Relationship Developer Student ServicesBe the first point of contact for clients (inbound or outbound) leveraging different platformsUnderstand the goals & objectives of the student(s); identify customer needs, clarify information, provide appropriate solutions and alternativesProvide guidance to the student over phone/email about navigating the...

  • Analyst / Relationship Developer - Student Services (Customer Support Specialist)

    4 weeks ago

    New Delhi, India TC Global Full time

    Analyst/Relationship Developer Student Services Be the first point of contact for clients (inbound or outbound) leveraging different platforms Understand the goals & objectives of the student(s); identify customer needs, clarify information, provide appropriate solutions and alternatives Provide guidance to the student over phone/email about navigating the...

  • National Project Associate

    6 days ago

    New Delhi, India The United Nations Industrial Development Organization (UNIDO) Full time

    Requisition ID**:2403** Grade**:SB4 - Local Professional (Junior & Mid Level)** Country**:India** Duty Station**:New Delhi** Category**:National Consultant** Type of Job Posting**:Internal and External** Employment Type**:NonStaff-Regular** Application deadline**:26-Jun-2023** **Vacancy Announcement** TEMPORARY APPOINTMENT OF PROJECT PERSONNEL **Only...

  • Cem Transformation

    1 week ago

    Delhi, India Tata Consultancy Services Full time

    TCS is hiring for " CEM Transformation Lead" . Details below-Role CEM TransformationExp-14-20 YearsLocation-Delhi and MumbaiRole-Understand client digital transformation needs and consult / provide customized solutions.Create compelling transformation pitches to promote value based selling specific to verticals.Respond to RFP/RFIs/RFQs, build proactive...

  • Drug Safety Specialist

    3 weeks ago

    Delhi, India Tata Consultancy Services Full time

    TCS is hiring for PV Drug Safety!Role:PharmacovigilanceWork location:MumbaiExperience:1 - 7 years’ relevant experience in PharmacovigilanceQualification:Bpharm/ Mpharm/ BHMS/ BAMS/ BDS/ Msc (Biotechnology, Zoology)Job Description:*Ability to understand and analyses the complex data and performs the activities including accessing the case in Argus, code and...

  • Bancs Product Engineer

    2 weeks ago

    Delhi, India Servion Global Solutions Full time

    Role: Bancs Product EngineerExperience: 5+ yearsLocation: Onsite (Dubai)JD:Degree, Post graduate in Computer Science or related field (or equivalent industry experience)Minimum 5 years of Product experience in Bancs - Core Banking product (TCS)Working experience on handling customization requirement and along with good knowledge of product...

  • Product Lifecycle Management

    6 days ago

    Delhi, India QuEST Global Services Pte. Ltd Full time

    Quest Global is an organization at the forefront of innovation and one of the world’s fastest growing engineering services firms with deep domain knowledge and recognized expertise in the top OEMs across seven industries. We are a twenty-five-year-old company on a journey to becoming a centenary one, driven by aspiration, hunger and humility.We are looking...

  • Key Account Sales Manager

    4 days ago

    Delhi, India SFS Group India Private Limited Full time

    Roles and ResponsibilitiesThis role is Head – Fuel System, Turbocharger, Transmission component segment for SFS Group India and is a very key role contributing to the business growth.Responsible for ensuring the New Business Development for the handled segment – FS,TR,TC – critical precision machined componentsThe role is responsible for entire segment...

  • Key Account Sales Manager

    5 days ago

    Delhi, India SFS Group India Private Limited Full time

    Roles and Responsibilities- This role is Head – Fuel System, Turbocharger, Transmission component segment for SFS Group India and is a very key role contributing to the business growth.- Responsible for ensuring the New Business Development for the handled segment – FS,TR,TC – critical precision machined components- The role is responsible for entire...

  • Key Account Sales Manager

    5 days ago

    delhi, India SFS Group India Private Limited Full time

    Roles and ResponsibilitiesThis role is Head – Fuel System, Turbocharger, Transmission component segment for SFS Group India and is a very key role contributing to the business growth.Responsible for ensuring the New Business Development for the handled segment – FS,TR,TC – critical precision machined componentsThe role is responsible for entire segment...

  • Embedded Hardware Engineer

    3 weeks ago

    delhi, India Novus Hi-Tech Full time

    Designation: Embedded HardwareGrade: Sr. Engg/AMMin Qualification: BE/B.TechLocation: GurgaonExperience/Technical Skills:ME / MTech / BE / BTech in Electronics / Communication Engineering with minimum 3 years of relevant work experience in Digital board design for wired and wireless communicationResponsible for the overall Hardware design of the product...

  • Technical Lead

    5 days ago

    delhi, India Wundrsight Healthcare Full time

    Company DescriptionWundrsight Healthcare is a venture-backed digital therapeutics startup based out of Bengaluru, India. We are developing a Mixed Reality & AI based Digital Therapeutics platform to improve treatment outcomes, engagement, and ease of care for the delivery of neurocognitive, mental, and behavioral health solutions. Our mission is to build...