Regional Quality Manager

1 month ago

Gurgaon, India Haleon Full time
Hello. We're Haleon. A new world-leading consumer health company. Shaped by all who join us. Together, we're improving everyday health for billions of people. By growing and innovating our global portfolio of categoryleading brands - including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum - through a unique combination of deep human understanding and trusted science. What's more, we're achieving it in a company that we're in control of. In an environment that we're co-creating. And a culture that's uniquely ours. Care to join us. It isn't a question. With category leading brands such as Sensodyne, Voltaren and Centrum, built on trusted science and human understanding, and combined with our passion, knowledge and expertise, we're uniquely placed to do this and to grow a strong, successful business. This is an exciting time to join us and help shape the future. It's an opportunity to be part of something special Job Purpose: The LOC Quality role exists to provide effective and efficient quality assurance systems support to the LOC Quality Lead, including supporting the implementation and maintenance of the QMS and as directed by the LOC Quality Lead performs the day to day work to ensure that the quality systems required by the LOC element of the Supply Chain and Marketing company LOC are performed in a lean and efficient way and meet the compliance standards of the QMS ,complaint management and the local regulator. The role holder will act as Quality Representative within the Commercial and Supply Chain Team supporting the delivery of quality management system for the LOC India business. The role holder will also partner with the business to ensure that their business requirements are understood. The role will take supporting role to drive a quality culture within the LOC. The role will drive standardized business processes where applicable across LOC to maximize business benefits Key Responsibilities:
  • QMS (Quality Management System) deployment at RDC (Regional Distribution Centers) and warehouses in North & East region.
  • Consumer Complaints Management in CRMS System and coordination with call center for complaint management for India and Bangladesh including sample replacement agency for India.
  • Management of QWF, Veeva & C3 Records of Haleon and associated vendors.
  • Training Management for LOC functions
  • Internal Auditing Haleon processes, vendors such as LSPs, Transporters, Destruction Agencies etc.
  • Product supply - performs day to day work to support systems that have an impact on the quality of imported products in line with the QMS and local Regulatory requirements
  • Support repacking whenever required
  • Maintain all quality documentation such as product specifications and Standard Operating Procedures in accordance with Haleon policies- Ensures all product specifications and related documents (e.g. CoAs, TTs) are maintained compliant to current registered details
  • Support the QMS system Manager to ensure that all internal procedures and systems in use in the LOC are compliant to Haleon QMS, Guide for Commercial Companies and local regulatory requirements, including (but not limited to) - Deviations, Change Control & Corrective and Preventative Actions (CAPA) 1
  • To Maintain Monthly KPI's 11. To perform transections when required in CERPS/SAP during storage and distribution of products
Knowledge & Experience Required: B. Tech (Food Science) / B. Pharma / M. Pharm Minimum 5 years of working experience at Executive level Diversity, Equity and Inclusion At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone. We're striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.

Care to join us. Find out what life at Haleon is really like

At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone. We're striving to create a climate where we celebrate our diversity in all forms by treating each other with respect, listening to different viewpoints, supporting our communities, and creating a workplace where your authentic self belongs and thrives. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.

As you apply, we will ask you to share some personal information, which is entirely voluntary. We want to have an opportunity to consider a diverse pool of qualified candidates and this information will assist us in meeting that objective and in understanding how well we are doing against our inclusion and diversity ambitions. We would really appreciate it if you could take a few moments to complete it. Rest assured, Hiring Managers do not have access to this information and we will treat your information confidentially.

Haleon is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class.

Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, Haleon may be required to capture and report expenses Haleon incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure Haleon's compliance to all federal and state US Transparency requirements.

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