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Jio Customer Associate

3 months ago

Kolkata, India timesjobs Full time
##

- **Posted Date:** 07 Sep 2021

- **Function/Business Area:** Freelancer

- **Location:** Kolkata 4 - Agarpara

### Job Responsibilities:

1. Acquire new customers
2. Call Jio Customers and explain them about Jio's Recharges
3. Assist the customers in completing Jio Recharge
4. Sell new Jio connections to prospective customers
5. Resolve customer queries within agreed timelines
6. Ensure a delightful customer experience
7. Respond to all customers in appropriate tone and language
8. Capture customer details and data relevant to the call or service
9. Learn about Jio's plans, products and services to add value to the offering

- **Education Requirement:** 10th / 10 2 (Preferred)

- **Experience Requirement:** Fresher

### Skills & Competencies:

1. Basic knowledge of reading and writing
2. Smartphone usage
3. Speak local language
4. Sales and customer handling skills
5. Ability to learn
6. Goal and result oriented

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### Location Map: Kolkata 4 - Agarpara