Account Service Specialist

4 weeks ago


Noida, India NTT DATA Services Full time

Oversee, facilitate and administer ITIL based service 24x7.

Requirements - 

7+ years of experience of education and work.

Strong understanding of ITIL process and principles

Leadership skills

Expereince with handelling multiple accounts.

Knowledge of ITIL tools

Strong Verbal and Written communication skills

Strong abiilty to create and document process

Competencies in conflict resolution, customer service, facilitation and executive presentation



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