Customer Executive

4 weeks ago

Jalandhar, India 4Bell Technology Full time
Job Requirements

Job Title: Service Engineer or After Sales Support or Customer Executive at 4Bell Technology - Jalandhar.

Company Name: 4Bell Technology

Location: Jalandhar

Salary: Best in Industry

Employment Type: Full Time, Permanent


Job Description:

Are you passionate about providing exceptional after-sales support? Are you technically skilled and ready to take on challenges in the realm of industrial equipment and machinery? Join our team at 4Bell Technology as a Service Engineer and be a crucial part of our Customer Success, Service & Operations department. In this role, you will play a pivotal role in ensuring the smooth functioning of our machines' services, contributing to our commitment to excellence.


Key Responsibilities:

  • Handle after-sales support for machines 24/7, ensuring uninterrupted service.
  • Install machines efficiently, ensuring they are ready for optimal performance.
  • Attend breakdown calls from customers and helpdesk, providing prompt resolutions.
  • Perform preventive maintenance as per SLA agreements to enhance machine longevity.
  • Collect payments according to directives from Area Manager/Team Leader.
  • Timely submission of vouchers to streamline administrative processes.
  • Adhere to provided SLAs to meet customer expectations and company standards.
  • Ensure software upgrades are carried out to keep machines up to date.
  • Escalate calls based on the established Escalation Matrix.

Qualifications:

  • Minimum 0-5 years of relevant experience in after-sales support or related field.
  • Any Graduate (UG) degree.
  • Any Postgraduate (PG) degree.
  • Doctorate degree not required but valued.

FAQs:

Q: What is the primary role of a Service Engineer at 4Bell Technology?

A: As a Service Engineer, you will be responsible for handling after-sales support for machines, including installation, maintenance, attending breakdown calls, and ensuring timely software upgrades.


Q: What qualifications are necessary for this role?

A: We require candidates to have a minimum of 0-5 years of relevant experience and hold at least a graduate degree.


Q: Is this a full-time position?

A: Yes, this is a full-time, permanent position.


Q: How will the salary be structured?

A: The salary for this position is competitive and will be communicated during the interview process.


Q: What industries does 4Bell Technology operate in?

A: We specialize in the Industrial Equipment / Machinery sector.


Q: What department does this role fall under?

A: This role falls under the Customer Success, Service & Operations department.


Q: How can I apply for this position?

A: To apply, please submit your updated CV and relevant details through our application portal. Our hiring team will review your application and get in touch if there is a match.



  • Customer Care Executive

    6 days ago

    Jalandhar, India NapCloud India Pvt. Ltd. Full time

    Hello Everyone Napcloud is hiring Customer Service Executive profile - Identify and assess customers’ needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication. Build sustainable relationships and trust with customer accounts through open and interactive...

  • Customer Care Executive

    3 weeks ago

    Jalandhar, India Lovely Marbles and sanitations Full time

    Need a customer care executive having experience of 5 years **Job Type**: फ़ुल-टाइम **Salary**: ₹१०,०००.०० per month Work Location: In person **Speak with the employer** +91 9056133700

  • Customer Care Executive

    7 days ago

    Jalandhar, India TODMC Pvt Ltd Full time

    Customer care executives ensure that the company delivers the highest quality of service to their customers or clients by using their skills, expertise, and experience. **Salary**: ₹10,000.00 - ₹12,000.00 per month **Benefits**: - Cell phone reimbursement Schedule: - Day shift Supplemental pay types: - Overtime pay Ability to commute/relocate: -...

  • Customer Executive

    1 month ago

    Jalandhar, Punjab, India 4Bell Technology Full time

    Job Requirements Job Title: Service Engineer or After Sales Support or Customer Executive at 4Bell Technology - Jalandhar.Company Name: 4Bell TechnologyLocation: JalandharSalary: Best in IndustryEmployment Type: Full Time, PermanentJob Description:Are you passionate about providing exceptional after-sales support? Are you technically skilled and ready to...

  • Customer Executive

    4 weeks ago

    Jalandhar, Punjab, India 4Bell Technology Full time

    Job Requirements Job Title: Service Engineer or After Sales Support or Customer Executive at 4Bell Technology - Jalandhar.Company Name: 4Bell TechnologyLocation: JalandharSalary: Best in IndustryEmployment Type: Full Time, PermanentJob Description:Are you passionate about providing exceptional after-sales support? Are you technically skilled and ready to...

  • Customer Relationship Executive

    3 weeks ago

    Jalandhar, India ASTROWALA Full time

    **WE ARE HIRING** **CUSTOMER RELATIONSHIP EXECUTIVE** **EDUCATION**:MINIMUM 10+2** **GOOD COMMUNICATION** **MALE/FEMALE BOTH CAN APPLY** **SALARY: 8K TO 12K PER MONTH** **INTERESTED CANDIDATE CAN SEND RESUME AT** **WHATSAPP NO 77107-92786** **Salary**: ₹8,000.00 - ₹12,000.00 per month Schedule: - Day shift Supplemental pay types: - Performance...

  • Customer service executive

    3 days ago

    jalandhar, India HR Career Point Full time

    Urgent Opening : In company-Job profile: customer service executive- Male candidate-Qual : graduation/master-fresher-Salary : 10k to 15k-Location: Bus stand ,jalandharTiming : 5pm to 1am.night shift-Presentable, good communication skills, Confident, good knowledge of subjects.Contact us: HR career point jobs and Placements

  • Backend Executive

    3 months ago

    jalandhar, India Omvish finder Full time

    We are hiring Fresher Graduate staff for Customer Care Executive, Send resume We are seeking highly motivated individuals to join our team as Back Office Executives / Tele Callers. This role involves handling administrative tasks and making outbound calls to potential clients. Qualifications and Skills High school diploma or equivalent qualification...

  • Customer Relationship Executive

    2 weeks ago

    Jalandhar, Punjab, India ASTROWALA Full time

    WE ARE HIRINGCUSTOMER RELATIONSHIP EXECUTIVEEDUCATION:MINIMUM 10+2**GOOD COMMUNICATIONMALE/FEMALE BOTH CAN APPLYSALARY:8K TO 12K PER MONTHINTERESTED CANDIDATE CAN SEND RESUME ATWHATSAPP NO Salary: ₹8, ₹12,000.00 per monthSchedule: Day shiftSupplemental pay types: Performance bonusSpeak with the employer

  • Customer Care Executive/ Telecaller

    2 weeks ago

    Jalandhar, Punjab, India NextHire Full time

    CAREER OPPORTUNITYJob Title: Telecaller Executive/ Customer Care ExecutiveQualification: Graduation/ Post GraduateExperience Level: 0 to 3 YearsSalary: Rs 9,000 - Rs 12,000 per monthPOSITION OVERVIEWImmediate opening for Telecaller Executive. Able to handle all types of telephonic inquiries. Able to prepare proper calling data both on register & MS Excel....

  • Customer Relationship Executive

    3 weeks ago

    Jalandhar, India WIZE ENTERPRISES Full time

    **Customer Relationship Manager Job Description : -** We are looking for an experienced customer relationship manager to be responsible for engaging with key customers by building and preserving trusting relationships. The customer relationship manager will constantly identify opportunities to grow the customer base and build positive relationships with new...

  • Customer Support Executive

    2 weeks ago

    Jalandhar, Punjab, India Iniz Solutions Full time

    Maintaining a positive, empathetic and professional attitude toward customers at all times Responding promptly to customer inquiries. Communicating with customers through various channels. Communicating and coordinating with colleagues as necessary. Providing feedback on the efficiency of the customer service process. Ensure customer satisfaction and provide...

  • Customer Care Executive

    3 weeks ago

    Jalandhar, India Moh India Full time

    **Job description** **Duties and Responsibilities**: - Dealing with customer issues and churning out an easy-to-follow solution - Managing payment and delivery of customer orders - Catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution - Handling customer concerns and complaints in a...

  • Customer Care Executive

    3 weeks ago

    Jalandhar, India NapCloud India Pvt. Ltd. Full time

    Manage large amounts of incoming phone calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid and complete information by using the right methods/tools - Meet personal/customer service...

  • Customer Care Executive

    2 weeks ago

    Jalandhar, Punjab, India NapCloud India Pvt. Ltd. Full time

    Manage large amounts of incoming phone calls Generate sales leads Identify and assess customers' needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales...

  • Customer Relationship Executive

    3 weeks ago

    Jalandhar, India GS Honda Full time

    SERVICE REMINDER CALLS TO CUSTOMERS. SCHEDULING SERVICE APPOINTMENTS. CONDUCT POST SERVICE FOLLOW-UPS. RESOLVE CUSTOMER COMPLAINTS. **Job Type**: फ़ुल-टाइम **Salary**: ₹८,०००.०० per month Ability to commute/relocate: - Jalandhar, Punjab: Reliably commute or planning to relocate before starting work...

  • Customer Service Executive

    2 months ago

    Jalandhar, India CLASSICS EXPRESS Full time

    Customer Dealing Good knowledge in computer Good Typing SkillS **Salary**: ₹10,000.00 - ₹15,000.00 per month Schedule: - Day shift **Education**: - Bachelor's (preferred) **Experience**: - total work: 1 year (preferred) - Customer service: 1 year (preferred) **Language**: - English (preferred) - Hindi (preferred) **Speak with the...

  • Customer Care Agent

    2 weeks ago

    Jalandhar, India Smart Solutions Full time

    Looking for customer service executives/operations executive, Qualification - Good English and Ethics, Location - Gomti Nagar Lucknow, Salary - 15-40k per month. **Salary**: ₹15,000.00 - ₹40,000.00 per month Ability to commute/relocate: - Jalandhar, Punjab: Reliably commute or planning to relocate before starting work (required) **Education**: -...

  • Customer Care Executive

    3 weeks ago

    Jalandhar, India Bhola Shola Pet Services and Farm Private Limited Full time

    **Job Summary** **Responsibilities and Duties** 1. We’re looking for passionate individuals to help us build customer-centric brand. 2. You need to look after customer queries, offer resolution as per company standards. 3. Convert incoming leads to successful sales. 4. Keeping track of orders and helping customers with repeat orders. 5. Maintaining...

  • Customer Service Executive

    4 weeks ago

    Jalandhar, India Diamond Trucking Management Private Limited Full time

    We are seeking individuals with exceptional English speaking skills with great sales mindset who can make and receive calls from our potential overseas customers and introduce them with our operations. No cold calling. **Job Types**: Full-time, Regular / Permanent **Salary**: ₹18,000.00 - ₹25,000.00 per month Schedule: - Evening shift - US...