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Client Service Manager
4 months ago
JOB DETAILS
Interact with clients and build relationships with them while ensuring their needs are being met
Oversee a team of customer service Associate's and ensure they are providing an exceptional client experience
Mastermind creative ways to deliver an exceptional client experience
Develop and oversee the implementation of client service protocols
Resolve complex client problems or disputes in a professional manner
Coach and support team members to help them meet departmental goals
Keep records and documentation of client interactions for training purposes
FUNCTIONAL AREA
Marketing, Sales, CRM, Business Development, Marketing Executive, Sales & Marketing, Jobs in Education Industry, Client Relationship Manager, Client Servicing Manager, Associate Client Service Manager, BDM, BDE, Business Development Executive, Jobs for Associate Client Service Manager in Education Industry, Jobs for Associate Client Service Manager in Mumbai