Account Protection Specialist

1 month ago


TelanganaKarnatakaGoaKolkataJharkhandBiharHyderabadWarangalBangaloreMysoreJamshedpurRanch, India iimjobs Full time

Role: Account Protection Specialist

Job description

- This position is responsible for providing excellent service to our valued U

- K Based customers whose accounts may have fraudulent activities

- As an Account Protection Specialist, you will be responsible to balance Customer interest with interest of American Express and ensure review of fraud claims from our Cardmembers and service transaction level credit & fraud risk inbound calls from merchants

- This role will involve making outbound or inbound calls to our valued customers, to identify potential fraudulent charges and provide extra-ordinary customer service

- For making a pro-active attempt to identify fraudulent charges via inbound and outbound calls.

- Answer inbound calls from Card members and set up/action fraud cases on calls.

- Review fraud claims from Card members to make a decision, to either accept the claim from the Card member or reject it.

- Detect and minimize credit and fraud risk whilst enabling spend at the same time

- Real time, transaction level credit and fraud risk assessments for requests received from our Cardmember or merchants.

- Point of Sales (POS) approval, charge reversals request from merchant establishments

- Resolve cases within the assigned empowerment limit

- Continue to monitor current trends in Fraud landscape & suggest preventive & corrective measures.

- Meet and endeavor to exceed metrics on transactional quality, compliance, RTF, regulations and productivity as per goals.

Minimum Qualification:

- Strong interpersonal, communication and listening skills

- Learn and adapt to new information and technology platforms

Preferred Qualification:

- Amex product knowledge is desirable

- Highly self-motivated, results-oriented, and positive

- The ideal candidate should have demonstrable analytical skills along with a passion for research and investigative evidence analysis



  • Telangana/Karnataka/Goa/Kolkata/Jharkhand/Bihar/Hyderabad/Warangal/Bangalore/Mysore/Jamshedpur/Ranch, India iimjobs Full time

    Role: Account Protection SpecialistJob description This position is responsible for providing excellent service to our valued U K Based customers whose accounts may have fraudulent activities As an Account Protection Specialist, you will be responsible to balance Customer interest with interest of American Express and ensure review of fraud claims from our...

  • Sales Manager

    3 weeks ago


    Kolkata, India 2coms Full time

    Job DescriptionDevelops contacts and relationships with new and existing customers to sell products, introduce new or alternative product lines of Protective & Marine segment, and grow sales. Sound knowledge of Protective & Marine business in India in subsegments i.e. Protective Coatings, Passive Fire Protection, High Performance Flooring etc. with good...

  • Sales Manager

    1 week ago


    Kolkata, India 2coms Full time

    Develops contactsand relationships with new and existing customers to sell productsintroduce new or alternative product lines of Protective &Marine segment and grow sales. Sound knowledge of Protective& Marine business in India in subsegments i.e. ProtectiveCoatings Passive Fire Protection High Performance Flooring etc.with good relationship with customers....


  • Telangana/Rajasthan/Goa/Kolkata/Jharkhand/Karnataka/Ranchi/Patna/Bangalore/Hyderabad/Warangal/Mysore, India iimjobs Full time

    Role : Procurement SpecialistResponsibilities: Knowledge of Supply Chain process and procedures to be able to assist in measuring performance. Maintain accurate procurement and item master records for audits and reporting purposes. Reviews PRs and Catalog submissions for completeness and accuracy. Conducts market research and collaborates with programs to...


  • Hyderabad, Telangana, India JPMorgan Chase & Co Full time

    **JOB DESCRIPTION** As a member of our Infrastructure Support team, your endless curiosity about technology will help you propel innovation and your career. Working in a team of highly motivated people like you, you’ll work with customers and be accountable for production incidents, problems, change management, internal and external communications,...

  • Sales Specialist

    5 days ago


    goa, India Anmax Energy Full time

    Company DescriptionAnmax Energy Pvt Ltd is a fast growing Goa based solar energy startup.Role DescriptionThis is a full-time Sales Specialist role at Anmax Energy, located in Panaji with flexibility for some remote work. The Sales Specialist will be responsible for driving sales and revenue growth by identifying and acquiring new clients, managing existing...


  • Hyderabad, India InteliX Systems Full time

    Position Overview: We are seeking an experienced Accounting Specialist proficient in Unanet Enterprise Resource Planning (ERP) to join our dynamic finance team. The Accounting Specialist will be responsible for maintaining accurate financial records, analyzing financial data, and ensuring compliance with accounting principles and company policies....


  • Hyderabad, India InteliX Systems Full time

    Position Overview: We are seeking an experienced Accounting Specialist proficient in Unanet Enterprise Resource Planning (ERP) to join our dynamic finance team. The Accounting Specialist will be responsible for maintaining accurate financial records, analyzing financial data, and ensuring compliance with accounting principles and company policies....

  • Accounting Specialist

    2 weeks ago


    hyderabad, India Randstad Offshore Services Full time

    Specialist - Accounting - Job Description:The offshore team to assist with the following actions:transactionsof commissions/bonus for consultantsbalance sheet accounts and provide explanations of changes to prior periods.reconciliationmonth end journal entries (accruals)rebates for eligible clients.monthly analysis for client executive ReportP&L and interact...


  • Kolkata, India Vivre Panels Full time

    Are you a meticulous finance professional eager to ensure regulatory adherence and financial integrity?Vivre Panels, the design-centric arm of a prominent building materials conglomerate, is undergoing remarkable expansion. With a robust nationwide presence encompassing over 2,000 dealers and a dedicated following among architects and interior designers (30k...

  • Cashier-accounting

    4 weeks ago


    Hyderabad, Telangana, India Marriott International, Inc Full time

    **Job Number** 24051001 **Job Category** Finance & Accounting **Location** The Westin Hyderabad Mindspace, Raheja IT Park, Hitec City, Hyderabad, Telangana, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Check figures, postings, and documents for correct entry, mathematical...

  • Senior Credit

    1 day ago


    Hyderabad, India USP Full time

    Description Who is USP? The U.S. Pharmacopeial Convention (USP) USP is an independent scientific organization that collaborates with the world's top experts in health and science to develop quality standards for medicines, dietary supplements, and food ingredients. USP's fundamental belief that Equity = Excellence manifests in our core value of ...

  • Senior Credit

    11 hours ago


    hyderabad, India USP Full time

    Description Who is USP? The U.S. Pharmacopeial Convention (USP) USP is an independent scientific organization that collaborates with the world's top experts in health and science to develop quality standards for medicines, dietary supplements, and food ingredients. USP's fundamental belief that Equity = Excellence manifests in our core value...

  • Accounting Specialist

    2 weeks ago


    hyderabad, India Randstad Offshore Services Full time

    Specialist - Accounting - Job Description: The offshore team to assist with the following actions: transactions of commissions/bonus for consultants balance sheet accounts and provide explanations of changes to prior periods. reconciliation month end journal entries (accruals) rebates for eligible clients. monthly analysis for client executive Report P&L...

  • Accounting Specialist

    2 weeks ago


    Hyderabad, India Randstad Offshore Services Full time

    Specialist - Accounting - Job Description:The offshore team to assist with the following actions:transactionsof commissions/bonus for consultantsbalance sheet accounts and provide explanations of changes to prior periods.reconciliationmonth end journal entries (accruals)rebates for eligible clients.monthly analysis for client executive ReportP&L and interact...

  • Accounting Specialist

    2 weeks ago


    Hyderabad, India Randstad Offshore Services Full time

    Specialist - Accounting - Job Description:The offshore team to assist with the following actions:transactionsof commissions/bonus for consultantsbalance sheet accounts and provide explanations of changes to prior periods.reconciliationmonth end journal entries (accruals)rebates for eligible clients.monthly analysis for client executive ReportP&L and interact...


  • bangalore, India Paras Polymers Full time

    Company DescriptionParas Polymers is a leading supplier of premium and sustainable food and beverage packaging solutions. We specialize in lunch boxes, punnets, PET hinged boxes, bagasse tableware, and ripples paper cups. Our packaging solutions blend quality and design seamlessly, providing our clients with innovative and eco-friendly options.Role...

  • Clerk-accounting

    1 month ago


    Goa, India Marriott International, Inc Full time

    **Additional Information** Finance Associate **Job Number** 24049443 **Job Category** Finance & Accounting **Location** Fairfield by Marriott Goa Benaulim, Benaulim Beach Road, South Goa, Goa, Goa, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Check figures, postings, and...

  • AHS Specialist

    1 month ago


    Hyderabad, India Amazon Dev Center India - Hyderabad Full time

    Overview: Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. The Account Health Specialist within...

  • AHS Specialist

    4 weeks ago


    hyderabad, India Amazon Dev Center India - Hyderabad Full time

    Overview: Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. The Account Health Specialist within...