Team Leader

Found in: beBee S IN - 1 month ago

Bangalore, India Allstate Insurance Company Full time
Job Description
  • Lead a team of 15 to 20 Resources
  • Make and maintains a connection with the customer by understanding and meeting their needs; serves the customer with empathy and follows up to ensure that customer needs have been met
  • Manages, researches, and resolves complex and occasionally highly complex customer communications, concerns, conflicts, or issues
  • Conflict management and problem resolution skills in managing internal and external customer relationships
  • Audit calls/task and provide feedback to the claim handler on the production floor
  • Conduct voice interviews to identify trainable candidates
Job Responsibilities

•Manages/leads front-line employees 
•Ability to interact effectively, and coach others on interacting effectively, with internal or external customers and act with empathy
•Knowledge of problem solving and preparation of complex reports for analysis
•Ability to leverage learned technical skills in support of team objectives
•Assist leadership in achieving business unit objectives
•Skill in motivation, organization, training, coaching and facilitation of teamwork
•Ensures adherence to empathetic and responsive customer service in all transactions
•Recommend training and education programs to enhance associate’s knowledge and development

Primary Skills

​​​​

Education and Experience:
•Bachelor’s Degree or equivalent experience
•Insurance domain certification (E.g., AINS , AIC etc.) will be preferred
•Prior experience in Voice process and a zeal to learn about Casualty
•Are known for clear and professional communication — both written and verbal

Functional Skills:
•Knowledge of insurance policy, coverage, and regulation
•Eye for Details and accurate preparation of data to assess value of the estimate
•Investigate, evaluate and identify requirements for the Claim basis the information provided
•Ability to utilize available Tools to capture information accurately

Experience

6-8 Years

Short Description

#LI-DM2

  • Team Leader

    Found in: beBee S IN - 3 weeks ago

    Bangalore, India Cognizant Technology Solutions Full time

    Team Manager - Tech SupportQualification:• Education- Graduate /Post Graduate – preferably MBA graduates Knowledge of CRM tools & MS office tools, especially (Excel, PowerPoint)Responsibility:Stakeholder/Business Management: • Update trackers, Create/Update tickets, update required applications & tools and keep PM informed of new issues. • Respond...

  • Team Leader, Customer Service

    Found in: beBee S IN - 3 weeks ago

    Bangalore, India Thermo Fisher Scientific Full time

    Job DescriptionAbout Thermo Fisher ScientificThermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges,...

  • Automation Leader

    Found in: Whatjobs IN C2 - 3 weeks ago

    bangalore, India Decathlon Full time

    Mission As a Logistics Automation Project Leader, I am responsible for logistics efficiency and space planning and drive projects to achieve the right balance between human and process (Automated process) Tracking and monitoring the SLA performance and economic performance of the projects against the promised economic gain You will be...

  • O2C Junior Team Leader Cash Application

    Found in: beBee S IN - 4 weeks ago

    Bangalore, India TE Connectivity Full time

    At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world. Job Overview In order to drive efficient operations in EMEA, TE Connectivity established regional shared service center in Krakow to support centralized execution of Order to Cash (O2C) processes, which...

  • Engineering Leader

    Found in: Whatjobs IN C2 - 3 weeks ago

    bangalore, India Antal International Full time

    Job Description Hire, mentor and motivate your teams. Plan and manage agile deliveries. Design for security and scalability in web scale SaaS deployments. Contribute to the design and development of python based micro services in one of these areas; OCR and Computer Vision, Generative AI, Machine Learning and ETL systems. Create efficient...

  • Royal Brothers

    Found in: beBee S IN - 4 weeks ago

    Bangalore, India iimjobs Full time

    Role Description :Royal Brothers is looking for a full-time Inside Sales Team Lead.- The Inside Sales Team Lead will work on-site in Bengaluru and will be responsible for managing the team's day-to-day activities, ensuring targets are met, and creating a healthy work environment.- The candidate will also work with the direct sales team to ensure Sales target...

  • Cloud Practice Leader

    Found in: Adzuna IN C2 - 4 days ago

    Bangalore, Karnataka, India Collabera Full time

    Position Details: Job Title: Cloud Practice Leader. Experience : 18+ years of experience. Location: Bangalore / Chennai. Job Details and Requirements: Job Summary: We are seeking a dynamic and experienced Cloud Practice Leader to lead and drive our organization's cloud practice. The ideal candidate will possess a deep understanding of cloud technologies,...

  • Cloud Practice Leader

    Found in: Whatjobs IN C2 - 3 days ago

    Bangalore, India Collabera Full time

    Position Details: Job Title: Cloud Practice Leader. Experience : 18+ years of experience. Location: Bangalore / Chennai. Job Details and Requirements: Job Summary: We are seeking a dynamic and experienced Cloud Practice Leader to lead and drive our organization's cloud practice. The ideal candidate will possess a deep understanding of cloud...

  • Cloud Practice Leader

    Found in: Whatjobs IN C2 - 2 days ago

    Bangalore, India Collabera Full time

    Position Details: Job Title: Cloud Practice Leader. Experience : 18+ years of experience. Location: Bangalore / Chennai. Job Details and Requirements: Job Summary: We are seeking a dynamic and experienced Cloud Practice Leader to lead and drive our organization's cloud practice. The ideal candidate will possess a deep understanding of cloud...

  • Team Leader-Business Intelligence

    Found in: beBee S IN - 4 weeks ago

    BangaloreBengaluru(Bangalore, India Computacenter AG & Co. oHG Full time

    Life on the team Computacenter GIS business unit is seeking a confident and experienced Datawarehouse professionals, to bring maturity to their existing approach.  The ideal candidate will have broad experience in Datawarehouse technologies and can create a plan to deliver improvements then execute against the plan. Good communication skills and...

  • System Leader

    Found in: beBee S IN - 4 weeks ago

    Bangalore, India Alstom Full time

    Req ID:450085  We create smart innovations to meet the mobility challenges of today and tomorrow. We design and manufacture a complete range of transportation systems, from high-speed trains to electric buses and driverless trains, as well as infrastructure, signalling and digital mobility solutions. Joining us means joining a truly global...

  • System Leader

    Found in: beBee S IN - 2 weeks ago

    Bangalore, India Alstom Full time

    Req ID:450085  We create smart innovations to meet the mobility challenges of today and tomorrow. We design and manufacture a complete range of transportation systems, from high-speed trains to electric buses and driverless trains, as well as infrastructure, signalling and digital mobility solutions. Joining us means joining a truly global...

  • System Leader

    Found in: Whatjobs IN C2 - 2 weeks ago

    bangalore, India Alstom Full time

    Req ID:450085  We create smart innovations to meet the mobility challenges of today and tomorrow. We design and manufacture a complete range of transportation systems, from high-speed trains to electric buses and driverless trains, as well as infrastructure, signalling and digital mobility solutions. Joining us means joining a truly global community...

  • Property Sales Leader

    Found in: beBee S IN - 2 weeks ago

    Bangalore, India Shri Management Services Full time

    s Strategy and Planning: Develop a strategic sales plan for selling residential apartment units, aligning with the overall project goals and market trends. Identify target customer segments and demographics, and tailor sales approaches accordingly. Leadership and Management: Lead, coach, and manage the sales team, including sales executives, consultants,...

  • Enterprise Leader

    Found in: Whatjobs IN C2 - 3 weeks ago

    Any Location,Bangalore, India Collabera Full time

    Position Details : Job Title : Enterprise Leader Testing. Experience : 14 to 18 years of experience. Location : Bangalore/ Chennai. Job Details and Requirements : Job Summary :- We are seeking a highly skilled and experienced Enterprise Leader in Testing to oversee and drive the testing initiatives across our organization.- The ideal candidate will have a...

  • Enterprise Leader

    Found in: Adzuna IN C2 - 2 weeks ago

    Any Location/Bangalore, IN Collabera Full time

    Position Details : Job Title : Enterprise Leader Testing. Experience : 14 to 18 years of experience. Location : Bangalore/ Chennai. Job Details and Requirements : Job Summary :- We are seeking a highly skilled and experienced Enterprise Leader in Testing to oversee and drive the testing initiatives across our organization.- The ideal candidate will have a...

  • Enterprise Leader

    Found in: Whatjobs IN C2 - 2 days ago

    Any Location/Bangalore, India Collabera Full time

    Position Details : Job Title : Enterprise Leader Testing. Experience : 14 to 18 years of experience. Location : Bangalore/ Chennai. Job Details and Requirements : Job Summary :- We are seeking a highly skilled and experienced Enterprise Leader in Testing to oversee and drive the testing initiatives across our organization.- The ideal candidate will have a...

  • Strategy & Marketing Leader

    Found in: Whatjobs IN C2 - 7 days ago

    bangalore, India Schneider Electric Full time

    Strategy & Marketing Leader Requisition ID: Location: Bangalore About the position Develop and implement a cohesive and profitable HUB marketing strategy aligned with the overall Power product & International Operations Strategies Drive Studies and research to construct a strong market outlook by Offer, segment and application in International Build a strong...

  • L&D Leader

    Found in: Whatjobs IN C2 - 3 weeks ago

    bangalore, India Ninjacart Full time

    Ninjacart - Pioneer. Challenge Yourself. Create Better Lives.Ninjacart is a pioneer in agritech. We believe in fostering a culture of innovation. We develop professionals who pioneer new ideas, simplify customer experiences, and impact the lives of millions. Our employees take complete ownership and truly belong.Ninjacart is India's leading agri-platform,...

  • JP Morgan Chase

    Found in: beBee S IN - 4 weeks ago

    Bangalore, India iimjobs Full time

    Loan Servicing - Team Leader Description: Job Responsibilities:- Assign tasks and responsibilities to team members and ensure they are completed on time, to the appropriate quality and productivity standard- Analyze business processes and identify opportunities for improvement while developing and maintaining performance metrics and Key Performance...