Lead Analyst, WFM

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people –...

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people –...

Role and Key Responsibilites Create Capacity Plans for Enterprise and co-create with partners for their sites  Prepare, monitor, and generate appropriate mathematical models and leverage WFM Tools to generate staffing requirements Oversee the overall Capacity planning for HC Would need to continuously monitor the performance against the plans and...

Role and Key Responsibilites Create Capacity Plans for Enterprise and co-create with partners for their sites  Prepare, monitor, and generate appropriate mathematical models and leverage WFM Tools to generate staffing requirements Oversee the overall Capacity planning for HC Would need to continuously monitor the performance against the plans...

Role and Key Responsibilites Create Capacity Plans for Enterprise and co-create with partners for their sites  Prepare, monitor, and generate appropriate mathematical models and leverage WFM Tools to generate staffing requirements Oversee the overall Capacity planning for HC Would need to continuously monitor the performance against the plans and...

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people –...

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we...

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people –...

We are looking for an Good Workforce Management (WFM) Program Manager I, who is passionate about their work, understands how to manage contacts across a network of contact centers, and who has the ability to contribute new innovations within the Amazon Account Health Support Workforce Management Team. The ideal candidate will possess experience in typical...

About the jobAbout Company -Enterprise Minds, with a core focus on Product, Automation and Intelligence Engineering, partners customers on the trajectory towards increasing outcomes, relevance, and growth. Harnessing the power of Data and the forces that define and shape AI, Machine Learning and Data Science, we believe in institutionalizing go-to-market...

About the job About Company - Enterprise Minds, with a core focus on Product, Automation and Intelligence Engineering, partners customers on the trajectory towards increasing outcomes, relevance, and growth. Harnessing the power of Data and the forces that define and shape AI, Machine Learning and Data Science, we believe in institutionalizing go-to-market...

About the jobAbout Company -Enterprise Minds, with a core focus on Product, Automation and Intelligence Engineering, partners customers on the trajectory towards increasing outcomes, relevance, and growth. Harnessing the power of Data and the forces that define and shape AI, Machine Learning and Data Science, we believe in institutionalizing go-to-market...

About the jobAbout Company -Enterprise Minds, with a core focus on Product, Automation and Intelligence Engineering, partners customers on the trajectory towards increasing outcomes, relevance, and growth. Harnessing the power of Data and the forces that define and shape AI, Machine Learning and Data Science, we believe in institutionalizing go-to-market...

About the jobAbout Company -Enterprise Minds, with a core focus on Product, Automation and Intelligence Engineering, partners customers on the trajectory towards increasing outcomes, relevance, and growth. Harnessing the power of Data and the forces that define and shape AI, Machine Learning and Data Science, we believe in institutionalizing go-to-market...

2+ years of WFM program or project management experience. - Experience in Contact Center Real Time queue management. - Working knowledge Contact Center performance Metrics. Key job responsibilities - Develops schedules that effectively deliver staffing levels that consistently achieve service level commitments across all sites/languages/markets. - Manages...

Have you ever thought about what it takes to detect and prevent fraud among hundreds of millions of e-Commerce transactions in different countries? What would you do to create a trusted marketplace where millions of buyers and sellers can safely transact online? What kinds of processes and systems would you build to maximize customer satisfaction? Amazon is...

Have you ever thought about what it takes to detect and prevent fraud among hundreds of millions of e-Commerce transactions in different countries? What would you do to create a trusted marketplace where millions of buyers and sellers can safely transact online? What kinds of processes and systems would you build to maximize customer satisfaction? Amazon is...

The Registration & Compliance Operations (RCO) organization is responsible for making Amazon the safest and most trusted place on Earth by protecting the innocent and deterring the 'ill-intentioned'. Protecting the interests of the end users is our top priority, balancing being compliant and giving a great customer experience. Our team achieves this...

The Registration & Compliance Operations (RCO) organization is responsible for making Amazon the safest and most trusted place on Earth by protecting the innocent and deterring the 'ill-intentioned'. Protecting the interests of the end users is our top priority, balancing being compliant and giving a great customer experience. Our team achieves this...

Powering Positive Change™In a world of constant change, the only way to make a meaningful impact is to stay ahead of the curve. That’s why at Maxeon Solar Technologies we’ve been pushing the boundaries of solar innovation every day for 35 years – from the very edge of outer space to countless rooftops below.Our highly advanced solar products are...