Lead Analyst
2 weeks ago
In a world of constant change, the only way to make a meaningful impact is to stay ahead of the curve. That’s why at Maxeon Solar Technologies we’ve been pushing the boundaries of solar innovation every day for 35 years – from the very edge of outer space to countless rooftops below.
Our highly advanced solar products are powering the fight against climate change in more than 100 countries around the globe. And our brilliant, passionate, and driven team of more than 5,000 people globally are Powering Positive Change™ every day.
Are you ready to power positive change?Job Summary
As we continue to grow, we are looking for a world-class
Lead Analyst – SFDC
based in
Hyderabad, India
and reporting to the
Sr. Manager – CRM, Sales & Marketing . In an industry that is reshaping the world’s energy future, there’s no better place to be.
As the Lead Analyst, SFDC, you will play a pivotal role in delivering end-to-end IT CRM solutions for Products, Sales, and Marketing business processes. This role is responsible for the entire lifecycle of Salesforce CRM, from planning and design to testing, support, maintenance, and continuous improvement. You will collaborate closely with cross-functional teams and stakeholders to optimize CRM processes, solve complex problems, and expand functional capabilities. Your expertise in Salesforce, Commerce Cloud, Field Service, and integrations with various systems will be instrumental in driving innovation and enabling the organization's growth towards a sustainable green future.
You’ll be responsible for:End-to-End CRM Solution Delivery:Gather and analyze business requirements for new implementations, changes, or root cause fixes.Design, develop, and implement Salesforce CRM solutions, including Sales Cloud, Service Cloud, Commerce Cloud, and Field ServiceCollaborate with cross-functional teams to assess system, data, and integration impacts.Ensure solution quality, test criteria, and deployment align with stakeholder expectations.Integration and System Architecture:Develop custom solutions, integrations, and web services leveraging Salesforce APIs and third-party cloud integrations.Utilize Apex, JavaScript, SOQL, oAuth, and Single Sign-On for robust integration.Design and develop process flows, architecture diagrams, and data models.Manage environment, release, code versioning, and CI/CD processes using tools like Git.Operational Excellence:Provide 24x7 rotational support for P1 and P2 incidents, outages, and on-call support.Act as the single point of contact for escalated system issues, impact assessment, and resolutionCollaborate with auditors, prepare evidence, and review SOX controls for compliance.Identify roadblocks, develop mitigation plans, and communicate project status to stakeholders.
You should bring:
We understand that everyone has followed unique career paths, gaining valuable knowledge along the way. Don't worry if you don't tick all the boxes – apply anyway Your experience is more than just a list of technical skills.A Bachelor's or Master's degree in Engineering, Computer Science, or Business Administration7-9 years of hands-on experience with strong technical and functional expertise in Salesforce CRM products (Sales Cloud, Service Cloud, Commerce Cloud, Partner Communities, Force.com)Proficiency in Salesforce customizations and custom development (Process Builder, Visualforce, LWC, Flows, Workflows, Triggers, Validation Rules, Lightning App Builder, Custom Objects)Extensive experience in developing custom solutions, integrations, web services, and Salesforce APIs (Apex, JavaScript, SOQL, oAuth, Single Sign-On)Strong experience with environment management, release management, code versioning, deployment methodologies, and CI/CD tools (preferably Git/GitHub/Actions)Salesforce Certifications such as Certified Administrator, Certified Platform App Builder, and Certified Platform DeveloperSafety ComplianceYour safety is our number one priority at Maxeon. All our employees must complete regular workplace safety training and comply with our mandatory safety standards.
Our Commitment to Equal Opportunities:Maxeon is dedicated to fostering a diverse and inclusive workplace. We actively provide equal employment opportunities, ensuring that every individual, regardless of background, can thrive. Maxeon will not tolerate unlawful discrimination against any applicant or employee. Our commitment goes beyond compliance; it’s integral to our values. Join us in creating a workplace where everyone is valued, respected, and empowered to contribute their best.
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