Phone Banking Officer
2 weeks ago
As a Phone Banking Officer, you get an opportunity to engage with customers across segments and provide any and every assistance required to ease their banking journey and servicing their banking, financial and investment need. Phone banking officer is responsible for resolving customer queries over the phone on a day-to-day bases providing efficient service, providing customers with relevant products and service information and cross-selling various banking products to our existing customers over the phone. To do so, it is imperative to develop a thorough understanding of the customer's profile, demographics, banking behaviour and portfolio. Hence, this role will also require you to have a flair for identifying sales opportunities and driving revenue, while keeping NPS at the core of your engagement
Key Responsibilities:
Query Resolution
Handling and resolving customer complaints over the phone in a timely manner
Customized Solution Offering
Providing customers with relevant products and services to help with their suitable needs.
Behold our values
Build products that are fair to the customer and fair to the bank
Providing 360 degree banking
Offer products based on customer needs while collaborating with other teams in the bank for suitable product offerings
Training
Support bank broad training efforts to improve staff knowledge as well as continuously enhance referral results and cross selling
Adherence to compliance
Being compliant with information security norms and quality process norms
Hy Fly consultancy
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Phone Banking Officer
2 weeks ago
Hyderabad/ Secunderabad, India timesjobs Full timeDesignation: Phone Banking Officer (Voice Process)As a Phone Banking Officer, you get an opportunity to engage with customers across segments and provide any and every assistance required to ease their banking journey and servicing their banking, financial and investment need. Phone banking officer is responsible for resolving customer queries over the phone...
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Phone Banking Officer
2 weeks ago
Hyderabad/ Secunderabad, India timesjobs Full timeDesignation: Phone Banking Officer (Voice Process)As a Phone Banking Officer, you get an opportunity to engage with customers across segments and provide any and every assistance required to ease their banking journey and servicing their banking, financial and investment need. Phone banking officer is responsible for resolving customer queries over the phone...
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Phone Banking Officer
2 weeks ago
Hyderabad/ Secunderabad, India SEVEN CONSULTANCY Full timeApply for Phone Banking Officer, Career Progress Consultants in Hyderabad/ Secunderabad for 0 - 3 Year of Experience on TimesJobs.com.
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Phone Banking Officer
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Hyderabad/ Secunderabad, India SEVEN CONSULTANCY Full timeApply for Phone Banking Officer, Career Progress Consultants in Hyderabad/ Secunderabad for 0 - 3 Year of Experience on TimesJobs.com.
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Phone Banking Officer
2 weeks ago
Hyderabad/ Secunderabad, India timesjobs Full timeDesignation: Phone Banking Officer (Voice Process)As a Phone Banking Officer, you get an opportunity to engage with customers across segments and provide any and every assistance required to ease their banking journey and servicing their banking, financial and investment need. Phone banking officer is responsible for resolving customer queries over the...
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Phone Banking Officer
4 weeks ago
Hyderabad/ Secunderabad, India SEVEN CONSULTANCY Full timeJoin our team as a Phone Banking Officer! We are looking for individuals in Hyderabad/Secunderabad with 0-3 years of experience to join Career Progress Consultants. Do you have excellent communication skills and a passion for customer service? This could be the perfect opportunity for you!
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Phone Banking Officer
2 weeks ago
Hyderabad/ Secunderabad, India SEVEN CONSULTANCY Full timeJoin our team as a Phone Banking Officer! We are looking for individuals in Hyderabad/Secunderabad with 0-3 years of experience to join Career Progress Consultants. Do you have excellent communication skills and a passion for customer service? This could be the perfect opportunity for you!
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secunderabad, India Abacus Consultants Full timeTo provide Consistent & Superior Digital Experience to our customers.· Objective is to enhance their Relationship & while doing so, Educate, Encourage & Induce the customers to use the Digital mediums for their banking transactions/ needs and at the same time keep a "window' to talk to the bank whenever customer needs.· Improve profitability by right...
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Secunderabad, India Abacus Consultants Full timeTo provide Consistent & Superior Digital Experience to our customers.· Objective is to enhance their Relationship & while doing so, Educate, Encourage & Induce the customers to use the Digital mediums for their banking transactions/ needs and at the same time keep a "window' to talk to the bank whenever customer needs.· Improve profitability by right...
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Phone Banking Relationship Manager
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Secunderabad, India Abacus Consultants Full timeTo provide Consistent & Superior Digital Experience to our customers.· Objective is to enhance their Relationship & while doing so, Educate, Encourage & Induce the customers to use the Digital mediums for their banking transactions/ needs and at the same time keep a "window' to talk to the bank whenever customer needs.· Improve profitability by right...
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Urgent opening in MNC Bank Airoli PBO
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Hyderabad/ Secunderabad, India timesjobs Full timeJob Name: Virtual - Classic On Phone RMDesignation: Phone Banking OfficerJob Role and Responsibilities:Will have to call the existing customers of Yes Bank.Will have pitch about the liability product to the customers.Also have to give and end to end services for the same.Have to maintain good and healthy relation with the customers by solving their...
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Urgent opening in MNC Bank Airoli PBO
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Hyderabad/ Secunderabad, India timesjobs Full timeJob Name: Virtual - Classic On Phone RMDesignation: Phone Banking OfficerJob Role and Responsibilities:Will have to call the existing customers of Yes Bank.Will have pitch about the liability product to the customers.Also have to give and end to end services for the same.Have to maintain good and healthy relation with the customers by solving their...
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