LMS Support Specialist

1 month ago

Chennai, India Hitachi Careers Full time

Description

Company Information:

Hitachi Energy is a pioneering technology leader that is helping to increase access to affordable, reliable, sustainable, and modern energy for all. We help to power your home, keep the factories running, and our hospitals and schools open. Come as you are and prepare to get better as you learn from others. Bring your passion, bring your energy, and plug into a team that appreciates a simple truth: Diversity + Collaboration = Great Innovation.

Visit us - www.hitachienergy.com.

About the business:

The Hitachi Energy Indian Operations Center (INOPC) is a competence center with around 2300 skilled engineers who focus on tendering, engineering, planning, procurement, project Management, functional system testing, installation supervision, documentation  and commissioning. However, over the last decade, it has evolved to become the largest Operations hub.. The India Operations Centre team at Chennai, Bangalore and Gurugram supports Hitachi Energy’s units in more than 40 countries across a wide portfolio of all the four business units in Hitachi Energy To date, the team has executed engineering and commissioning for projects in more than 80 countries.

Your responsibility:

  • Design, plan, execute, report and co-ordinate (Management, HR, Talent Acquisition, HSE and Employee) for Project Manager, Site Manager, Planners and Lean Six Sigma trainings and certification programs.

  • Managing functional competency assessment, registration, LMS (my learning) and Workday for data quality

  • Consulting, risk assessing and supporting in transition/migration of LMS data from one system to another system/version and process.

  • Maintaining and updating application documents and procedures in SharePoint

  • End to end accountability of LMS and its process.

  • Compile, review, and process course enrolment data and completion data on agreed intervals.

  • Responding in a timely manner to service issues and requests in support mailbox.

  • Ownership of regular cadence of meetings and communications.

  • Provide direction, knowledge sharing and mentoring to new teams regarding efficient prioritization and timing of process documentation, training and all communication.

  • Proactively identifying and resolving potential issues in LMS tools and process.

  • Provide strategic guidance on innovations to meet future expectations of customer and employees.

  • Report to BU management and PEC team manager for any risks and issues.

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