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Senior IT Analyst

4 months ago

Bengaluru Bangalore, India timesjobs Full time


Textron Inc. (NYSE: TXT) is not only one of the world's best known multi-industry companies, it is a pioneer of the diversified business model. Founded in 1923, we are headquartered in Providence, Rhode Island, U.S.A.. Organizationally, Textron consists of numerous subsidiaries and operating divisions, which are responsible for the day-to-day operation of their businesses. While we take great pride in our long history, we are even more excited by the future. Our vision is to be the premier multi-industry company, recognized for our powerful brands, world-class enterprise processes and talented people. By placing customers first in everything we do, Textron continues to grow as an industry leader with strong brands such as Bell Helicopter, Cessna, Beechcraft, Hawker, Kautex, Lycoming, E-Z-GO, Textron Systems and Greenlee, among others. For more details please visit

Textron India Private Limited in Bangalore was incorporated in 2004 under the Companies Act, 1956, to better serve customers of Textron Inc. (NYSE: TXT) around the world. This is a global resource that provides engineering and technological solutions for many Textron business units. We provide engineering and design services including but not limited to drafting, computer aided design, computer aided engineering, solid modeling, finite element analysis, sourcing, business development, marketing and other related activities and services in relation to the above sectors. Our facility has electronics labs and the potential for a vehicle and mechanical engineering workshop. For more details please visit

About the Business Unit:

Textron Specialized Vehicles and its family of businesses manufacture golf cars and other vehicles under the E-Z-GO, Cushman, Bad Boy Off Road, TUG Technologies and Douglas Equipment brands. They are found in airports, on job sites and along trails. Leading golf courses and municipal parks rely on Jacobsen turf care vehicles to maintain their grounds. For more details visit

POSITION SUMMARY

Incumbent will have to work with a team of developers(Technical/Functional) in Bangalore and Augusta, USA. The Salesforce developer Analyst will provide leadership and direction in defining and maintaining the integrity of the functional process designs, standards, and Salesforce development/configurations for Textron Specialized Vehicles and its subsidiaries. Incumbent will work with other Salesforce members, IT staff, and TSV Operations functional leaders to analyze proposed changes to Salesforce configuration settings to optimize overall performance.

PRINCIPAL RESPONSIBILITIES

Develop customized solutions within the Salesforce platform to support critical business functions and meet project objectives, client requirements and company goals

Manage daily support and maintenance of internal Salesforce instance, and conduct long-term improvement operations to ensure compatibility with evolving mission requirements

Communicate with project managers, clients and other developers to design cohesive project strategies and ensure effective collaboration throughout all phases of development, testing and deployment

Maintain a flexible and proactive work environment to facilitate a quick response to changing project requirements and customer objectives, and innovate ways to meet mission goals successfully

Interact directly with clients, managers and end users as necessary to analyze project objectives and capability requirements, including specifications for user interfaces, customized applications and interactions with internal Salesforce instances

Provide system administration support of internal and customer-facing Salesforce environment, especially related to customized applications, user permissions, security settings, custom objects and workflow

Collaborate with various internal departments, including marketing, product development and operations, to ensure Salesforce environment supports internal needs relating to functionality and performance

TECHNICAL COMPETENCIES

Minimum 5 - 7 years of experience with at least 3 years of hands-on Salesforce.com development experience in Apex classes, triggers, Visual Force

Proficient with Apex Classes, Apex Triggers, Visual Force, SOQL, Webservices like SOAP or REST

Ability to automate using out of the box features e.g. process builders, flows, workflows

Practical experience with implementation methodologies (e.g. Agile, SCRUM)

Working experience in deployment tools e.g. ANT, Eclipse, Change Set and data migration using data loader and other tools

Knowledge of implementing web services such as SOAP and REST APIs

Knowledge on lightning framework is a plus

ADDITIONAL COMPETENCIES

Excellent Presentation skills, Ability to articulate complex solutions in simple and concise manner

Ability to work within a team with strong analytical, problem solving and communication skills

Flexible and adaptable, able to work in ambiguous situations

Nice to have Relevant certifications: Salesforce PD1, Salesforce PD2