CMDB Configuration Manager

1 month ago

Bangalore, India TE Connectivity Full time

Job Posting Title: [[CMDB Configuration Manager]]  
Building: [[Bangalore]]  
 

Job Overview
  • Ownership of the Configuration Management System (CMS)
  • Within an operational context, this includes configuration management database (CMDB), ServiceNow Discovery and integrations publishing information’s into the CMDB
  • Planning, publishing and overseeing the Configuration Management Plan
  • Participating ongoing in reviewing and updating of the Configuration Management process
  • Maintaining the Configuration Management process documentation including the documentation of the activity levels (Standard Work Instructions, Training material)
  • Actively managing that staff comply with identification standards for object types, environments, processes, life-cycles, documentation, versions, formats, baselines, releases and templates.
  • Ensuring that our CMS is and keeps tightly aligned with ServiceNow’s Common Service Data Model (CSDM)
  • Educating staff on application of the Configuration Management process in TE’s ServiceNow
  • Ensures that the CMS is populated with CIs according to the defined standards and processes
  • Troubleshooting of issues within CMDB, Discovery and Integrations
  • Conducting monthly CMDB audits
  • Liaises with ServiceNow Architect and Project Manager on project proposals and the overarching ServiceNow Architecture and Roadmap
What your background should look like:
  • 6-10 years of IT experience with minimum 5 years of ServiceNow ITOM Discovery and CMDB experience
  • Certified ServiceNow Administrator
  • Profound knowledge on IT Infrastructure foundations as Server, Network and Database technologies
  • Profound knowledge on ITSM and Configuration Management processes defined by ITIL
  • Good knowledge about ServiceNow Development capabilities
Competencies Values: Integrity, Accountability, Inclusion, Innovation, Teamwork

ABOUT TE CONNECTIVITY
TE Connectivity is a global industrial technology leader creating a safer, sustainable, productive, and connected future. Our broad range of connectivity and sensor solutions enable the distribution of power, signal and data to advance next-generation transportation, renewable energy, automated factories, data centers, medical technology and more. With more than 85,000 employees, including 8,000 engineers, working alongside customers in approximately 140 countries. TE ensures that EVERY CONNECTION COUNTS. Learn more at www.te.com and on LinkedIn, Facebook, WeChat, Instagram and X (formerly Twitter).

 

 

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