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Customer Care Executive Inbound

4 months ago

Pune, India timesjobs Full time
Job Description
Should have excellent Communication Skills (written and verbal)
Should have excellent Convincing Power.
Handling inbound calls.
Excellent Customer Service skills.
Feedback - emails/phones (communication channel)
Influences customers for our products & services.
Skills to acquire new customers.
Should be a target oriented person.
Polite and customer service oriented
Handling customer complaints and escalating them appropriately
Data entry skills for recording customer information into the Centralised system
Adept at producing call reports

Salary
Between 1.20 Lac to 2.30 Lac (Depends on experience & interview)

Product
Personal Loan / Business Loan (Secured & Unsecured)