Sr Cloud Applications Consultant

1 month ago

Bangalore, India opentext Full time

OPENTEXT 
OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation.

YOUR IMPACT:

This is your opportunity to really sell the role by articulating the most exciting aspects of the position and how this person will make an impact. Example: A XXX role at OpenText is more than just a job, it's an opportunity to impact lives. As a key contributor, you'll be instrumental in constructing cutting-edge information management solutions that contribute to XXX.


WHAT THE ROLE OFFERS:

  • Represent OpenText in a professional manner to customers, partners, and other OpenText personnel always.

  • Align with Technical Lead in driving major activities/milestones to successful completion within the agreed timelines.

  • Improve team & delivery efficiency by meeting customer agreed KPIs & SLAs, showcasing process improvements, and identifying automation opportunities wherever needed.

  • Hands-on experience in managing OpenText TeamSite/Livesite applications for global customers using the ITIL framework.

  • Support and report to the engagement Service Delivery Manager while assigned to active customer engagements. Regularly communicate status to the engagement project manager and proactively identify issues and preventive/remedial measures.

  • Work in conjunction with colleagues from different teams of OpenText including product support, engineering, product management & Cloud Ops Teams (like DB, Storage, network, etc.)

  • Prepare, maintain, and submit activity/progress reports and time recording/management reports in accordance with published procedures. Keep delivery managers informed of activities and alert of any issues promptly. Provide inputs as part of engagement closure on project learnings and suggest improvements.

  • Provide knowledge transfer to team members and conduct training sessions for customer personnel when authorized by management.

  • Adhere to processes and methodologies to perform the required function. Report deviations from defined processes to the engagement project manager and recommend associated improvements.

WHAT YOU NEED TO SUCCEED:

  • Excellent grasp of the principles of TeamSite, Live Site, Open Deploy Products.

  • Good experience in administration and management of the TeamSite product.

  • Working Knowledge of Windows, UNIX, and Application administration skills in a TCP/IP networked environment.

  • Good to have working experience in the management of TeamSite/Live Site applications in Cloud Technologies like AWS or GCP or Azure with containerized deployments using Kubernetes.

  • Familiarity with configuration and management of web/application servers (IIS, Apache, Tomcat, JBoss, Nginx etc.).

  • Participate in the day-to-day administration of the systems, including Incident & Problem Management, Change & Release Management.

  • Proficient in the administration of SQL Server or Oracle.

  • Good understanding of object-oriented programming, Web Services, LDAP configuration, and RDBMS concepts

  • Strong analytical skills combined with the ability to work in a fast-paced environment with geographically distributed teams.

  • Should have Working Experience in GitLab, Argo CD integration.

  • Relevant Experience: 5 - 8 years

 

Candidate should possess:

  • Ability to use own initiative to resolve problems and to obtain relevant information needed to perform a given task.

  • Highly motivated

  • Good in Communication

  • Team player, result driven, ambitious, responsible.

  • Enjoys sharing knowledge and communicating.

  • Flexible to work in shifts.

 

 

OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com.

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