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Technical Product Support Engineer

2 months ago

Bangalore, India Applied Materials Full time

Key Responsibilities

  1. Provides technical support for engineering systems in applications or reliability labs

  2. Acts as intermediary between customer and factory by providing documentation and technical support to field engineers, technicians and product support personnel who are diagnosing, troubleshooting, repairing and debugging equipment.

  3. Monitors system performance including Uptime, MTBF, MTBI, Availability and system parameters.

  4. Communicates/forwards CENs, BKMs, Safety Notices, procedures and manuals.

Functional Knowledge

  • Demonstrates conceptual knowledge of theories, practices and procedures within a discipline

Business Expertise

  • Applies general knowledge of business developed through education or past experience

Leadership

  • No supervisory responsibilities; accountable for developing technical contribution

Problem Solving

  • Uses existing procedures to solve standard problems; analyzes information and standard practices to make judgments

Impact

  • Has limited impact on own work team; works within standardized procedures and practices to achieve objectives and meet deadlines

Interpersonal Skills

  • Exchanges straightforward information, asks questions and checks for understanding

Qualifications

Education:

Bachelor's Degree

Skills:

Certifications:

Languages:

Years of Experience:

1 - 2 Years

Work Experience:

Additional Information

Time Type:

Full time

Employee Type:

New College Grad

Travel:

Yes, 75% of the Time

Relocation Eligible:

Yes

Applied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.