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Configuration Analyst I
4 weeks ago
8
Reports to
ARL 6
Education
B Tech/MCA or relevant qualification.
Work Experience
0 to 2 yrs
Shift Timings
Flexibility to work in 24*5 shift environment
Scope
Work Description/Role Summary:
Role overview:
The Config Analyst I is responsible for building and configuring the benefit schemes for clients using internal/external configurable platforms, against business requirements. The Config Analyst I will work closely with the System Analyst/Business Analyst/ Data Analyst, providing support against internal user acceptance testing and user acceptance testing defects and will be responsible for improving quality in both the delivery of change and business as usual activities.
Ongoing Operations
Detailed knowledge of their clients flexible benefit plan enabling them to support the client and the internal team;
Provide technical expertise and domain knowledge;
Work with the Business Analyst /System Analyst/ Data Analyst to ensure key learning areas are driven out across all flex clients.
Should be able to perform transparent communication with Ops Manager/Team.
Design & Configuration
Designing/encouraging innovative functional solutions which meet the needs of the client and are in line with the current strategy for the product
Configuring the flexible benefit platform, workflow and content management systems in line with the business requirements
Include configuration friendly comments in the customization and descriptions to ease the maintenance
Assigned tickets should be delivered with 1st time quality and no issue with proper impact analysis
100 PERCENT coverage in unit testing in terms of the requirements from the Plan Provision
Peer review of aligned projects should be within acceptable limits.
Should be responsible for doing peer review on area of expertise;
Actively referring Client data warehouse/Training Videos before reaching for any support and there should be not instance for lapse on this process
SYD Champion in any area within your function/COE
Internal Acceptance Testing & User Acceptance Testing
Taking ownership of actions and defects from user acceptance testing and implementing solutions / fixing such defects until resolved completely
Release Management
Encourage best practice/champion for the release of configuration items
Supporting system releases in the form of test support.
Influence
Best configuration and release practices within the team
Skills & Knowledge Requirements: Mandatory Skills (Behavioral)
Mandatory Skills (Specialized)
Good To Have :
Good Communication skills both written and verbal
Configuration: Content Management System, Kentico experience preferred
Should be sound with Team Work, Time Management, Analytical Skills
Flexibility to occasionally extend work hours to meet business needs
Flexibility to move across client teams and project teams
Should have sound analytical skills
Basic SQL skill / Knowledge of Databases;
Web technologies: HTML, CSS;
Excel, Content Management System- Kentico ,J-query
Works with:
- Small to large project teams and extensive interaction with internal and/or external clients.
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