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AEM Senior Project Manager

3 months ago

Bangalore, India Adobe Full time

JOB LEVEL

P40

ADDITIONAL JOB LEVELS

-

EMPLOYEE ROLE

Individual Contributor

The challenge

This Project Manager will work directly with our customers to drive their enterprise solutions development, support and implementations using Adobe Technologies e.g., AEM (sites, forms, assets etc), Adobe Campaign, Analytics, RTCDP etc. Working at multiple levels with the Adobe consultants, Product engineering, customer and partner resources, you will evaluate the proposed solution, assess risks, plan the implementation, own the delivery, and manage the overall success of the project(s). You will own delivery and acceptance of the project scope as defined in the statement of work using our consulting methodology including tasks, deliverables, milestones, and resources, all the time coordinating with the core and field engineering teams as needed. You will ensure successful customer deployment.

What you'll do

  • Act as the central client point of contact throughout the life of the project, including during presales with project scoping
  • Clearly understand and communicate customer requirements and integration points in the context of the statement of work.
  • Coordinate project delivery process with key contributors to help handle scope and prepare change requests, including tasks, deliverables, landmarks, resources, and estimated costs.
  • Handle all day-to-day administrative activities of a given project from inception to closure.
  • Maintain regular communication with both the customer and internal teams, and constantly manage customer expectations.
  • Achieve customer delight through successful delivery of defined project scope.
  • Compile customer requests and deployment issues, to provide a feedback channel into our core products.
  • Work with third-party subcontractors and technology partners as required.
  • Gain and communicate experiences in formal post-mortem, feeding lessons learned, standard methodologies and resources back into the consulting practice
  • Report project status internally and externally

What you need to succeed

  • Overall 10-15 years of experience in IT
  • proven experience as a project manager including client facing project management, including delivering enterprise-scale web applications or analytics implementations
  • Solid project management experience in application support and maintenance projects.
  • Innovative problem solver.
  • Strong verbal, presentation and written communication skills.
  • Excellent problem-solving skills, with a proven ability to identify issues, solve them quickly and well, and know when to rely on internal resources to assist.
  • Strong conflict resolution and negotiation skills.
  • Professional demeanour, ability to interact with and lead teams with varied strengths throughout Adobe, and communicating with client managers, directors
  • Superb organizational skills to be able to coordinate complicated projects.
  • Exceptional team building and team management skills, with shown experience handling virtual teams.
  • Prior experience with the launch and operation of a highly available, high traffic internet or mobile service.
  • Shown ability to understand the impact of technical changes, and to articulate high level technical solutions to address business problems.
  • Understanding of standard software development processes and engagement methodologies. Hands on experience in handling agile development projects is a must
  • Expereince managing projects with one or more of following technologies: AEM, AEP, Adobe Campaign, Adobe Analytics, RTCDP, Target , UI frameworks like React, Typescript, Node.js
  • Proven understanding of and experience with one or more of the following domains: Web Content Management, Rich internet applications, Web & Social Analytics, online ad targeting and content personalization.
  • Ability to handle in an environment of ambiguity with diverse customers.
  • Ability to build strong relationships and generate opportunities for repeat business.

Desired

  • Experience as Consulting Manager or Senior Consultant in a large consulting organization
  • 5 or more years Handling Agile development projects
  • Shown experience handling globally distributed teams

Internal Opportunities

Creativity, curiosity, and constant learning are celebrated aspects of your career growth journey. Weâre glad that youâre pursuing a new opportunity at Adobe

Put your best foot forward:

1. Update your Resume/CV and Workday profile â donât forget to include your uniquely âAdobeâ experiences and volunteer work.

2. Visit the Internal Mobility page on Inside Adobe to learn more about the process and set up a job alert for roles youâre interested in.

3. Check out these tips to help you prep for interviews.

4. If you are applying for a role outside of your current country, ensure you review the International Resources for Relocating Employees on Inside Adobe, including the impacts to your Benefits, AIP, Equity & Payroll. 

Once you apply for a role via Workday, the Talent Team will reach out to you within 2 weeks. If you move into the official interview process with the hiring team, make sure you inform your manager so they can champion your career growth.

At Adobe, you will be immersed in an exceptional work environment that is recognized around the world. You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely. If youâre looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the meaningful benefits we offer.

Adobe is an equal opportunity and affirmative action employer. We welcome and encourage diversity in the workplace regardless of  gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other characteristics protected by law.

If you have a disability or special need that requires accommodation to navigate our internal careers site or to complete the application process, please contact accommodations@adobe.com .