BPO Voice Process Specialist

2 weeks ago


Mumbai, India Finmech Full time
Job Requirements

Job Title: BPO Voice Process Specialist

Company Name: Finmech

Location: Navi Mumbai

Salary: 1.5-3.75 Lacs P.A.

Qualification: 0-5 years of experience


Job Description:


Embark on a rewarding career as a BPO Voice Process Specialist with Finmech in Thane, Maharashtra. Join our dynamic team and be a key player in delivering exceptional customer service. With a salary range of 1.5-3.75 Lacs P.A., this role offers a fantastic opportunity for individuals with 0-5 years of experience in BPO, voice process, call center, or telecalling.


Key Responsibilities:


Handle inbound and outbound calls with a focus on providing outstanding customer support.

Resolve customer queries and concerns in a timely and efficient manner.

Follow communication scripts to ensure consistency and quality service.

Collaborate with team members to meet and exceed performance targets.


Qualifications:


0-5 years of experience in BPO, voice process, call center, or telecalling.

Excellent communication skills with a customer-centric approach.

Ability to work in a fast-paced environment and adapt to changing priorities.

Basic computer skills and familiarity with CRM systems.


FAQs:


Q: What is the salary range for this position?

A: The salary for the BPO Voice Process Specialist role at Finmech is between 1.5-3.75 Lacs P.A.


Q: Are there growth opportunities within the company?

A: Yes, Finmech values career development and provides opportunities for advancement within the organization.


Q: Is training provided for new hires?

A: Yes, comprehensive training will be provided to ensure success in the BPO Voice Process role.


Q: What is the work location for this position?

A: The position is based in Thane, Maharashtra.





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