BPO Voice Process Specialist
4 weeks ago
Job Title: BPO Voice Process Specialist
Company Name: Finmech
Location: Navi Mumbai
Salary: 1.5-3.75 Lacs P.A.
Qualification: 0-5 years of experience
Job Description:
Embark on a rewarding career as a BPO Voice Process Specialist with Finmech in Thane, Maharashtra. Join our dynamic team and be a key player in delivering exceptional customer service. With a salary range of 1.5-3.75 Lacs P.A., this role offers a fantastic opportunity for individuals with 0-5 years of experience in BPO, voice process, call center, or telecalling.
Key Responsibilities:
Handle inbound and outbound calls with a focus on providing outstanding customer support.
Resolve customer queries and concerns in a timely and efficient manner.
Follow communication scripts to ensure consistency and quality service.
Collaborate with team members to meet and exceed performance targets.
Qualifications:
0-5 years of experience in BPO, voice process, call center, or telecalling.
Excellent communication skills with a customer-centric approach.
Ability to work in a fast-paced environment and adapt to changing priorities.
Basic computer skills and familiarity with CRM systems.
FAQs:
Q: What is the salary range for this position?
A: The salary for the BPO Voice Process Specialist role at Finmech is between 1.5-3.75 Lacs P.A.
Q: Are there growth opportunities within the company?
A: Yes, Finmech values career development and provides opportunities for advancement within the organization.
Q: Is training provided for new hires?
A: Yes, comprehensive training will be provided to ensure success in the BPO Voice Process role.
Q: What is the work location for this position?
A: The position is based in Thane, Maharashtra.
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