Airline Ticketing Expert

2 months ago

Pune, India timesjobs Full time


Opening: 15 Nos.
Job ID: 70271
Employment Type: Full Time
Work Experience: 3.0 Year(s) To 5.0 Year(s)
CTC Salary: Not Disclosed by Recruiter
Function: ITES / BPO / KPO / Customer Service / Operations
Industry: ITES/BPO/KPO
Location: Pune

Job Title: Airline Ticketing Expert
We are looking for a dedicated and experienced Airline Ticketing Expert to join our team. If you have 3-5 years of experience in the travel industry, possess in-depth knowledge of Global Distribution System (GDS) tools, with a primary focus on Sabre Red, and are ready to work in a 24*7 or night shift setting, we invite you to apply for this role.
Key Responsibilities:

Handling Ticketing Queues: You will be responsible for efficiently managing ticketing queues, ensuring timely issuance, modifications, and cancellations of airline tickets.
Working on GDS Sabre: Proficiency in utilizing Sabre Red for making reservations, retrieving travel information, and processing tickets is essential.
Proper Email Etiquette: Communicate with clients and colleagues professionally and courteously through email, adhering to established etiquette standards.
Ticketing, Exchange, and Refund Knowledge: Expertise in ticketing processes, ticket exchanges, and refunds, while strictly adhering to company policies and industry guidelines.
Understanding EMD & MCO: A solid understanding of Electronic Miscellaneous Documents (EMD) and Miscellaneous Charges Orders (MCO) is required for this role.

Requirements:

Experience: You should have a proven track record of 3-5 years in the travel industry, specifically within ticketing processes.
GDS Proficiency: A strong command of GDS tools, with a particular emphasis on Sabre Red.
Communication Skills: Exceptional communication skills, both written and verbal, are mandatory for effective interaction with clients and colleagues.
Shift Flexibility: Willingness to work in a 24*7 shift or night shift environment (5 days working & 2 days off).
Ticketing Expertise: Knowledge of ticketing, exchange, and refund procedures.
EMD & MCO: Familiarity with Electronic Miscellaneous Documents (EMD) and Miscellaneous Charges Orders (MCO).

Key Skills: Airline Ticketing, GDS, Sabre

Company Profile
Where we come from: We are a group of travel specialists, helping our fellow industry experts in enhancing their customers needs.
How do we steer: Our team leads the way by providing End to End service 24/7.
Who do we deliver value to: We deliver value to aspiring businesses looking for growth in the travel sector.
What gives us power: Our confidence to empower our clients with our aviation and hotel expertise to meet their business goals.
Where are we going: We are on a mission to be your one stop shop for travel needs.

Senior Software Developer Travel API Integrations GDS,API
Location: Pune
Airline Ticketing Expert Airline Ticketing, GDS, Sabre
Location: Pune

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