General Manager

1 month ago

Bangalore, India iimjobs Full time

General Manager (IT Staffing Solutions)

- You will be responsible for driving sales growth, developing, and executing strategic sales plans, and managing a high-performing sales team. Your primary focus will be on expanding our customer base, building strong client relationships, and achieving revenue targets.

- This is a leadership role that requires a strong sales acumen, excellent interpersonal skills, and a deep understanding of the staffing industry.

PRIMARY RESPONSIBILITIES:

Responsible for a P&L, revenue growth and customer satisfaction.

Sales Strategy and Planning:

- Develop and implement a comprehensive sales strategy for the West region to achieve business objectives and revenue targets.

- Conduct market research and analysis to identify opportunities, trends, and competitive positioning.

- Collaborate with the executive team to define sales targets, budgets, and resource allocation.

Business Development:

- Generate new business leads and opportunities through various channels, including networking, referrals, and targeted marketing campaigns.

- Build and maintain relationships with key decision-makers in client organizations, understanding their staffing needs and positioning our solutions accordingly.

- Drive the end-to-end sales process, from prospecting and initial contact to contract negotiation and closure.

Team Leadership and Management:

- Recruit, train, and motivate a high-performing sales team, setting clear performance expectations and providing regular coaching and feedback.

- Foster a collaborative and results-oriented sales culture, promoting teamwork and knowledge sharing among team members.

- Monitor individual and team performance, providing guidance and support to ensure sales targets are met or exceeded.

Customer Relationship Management:

- Develop and nurture strong relationships with existing clients, serving as a trusted advisor and understanding their evolving needs.

- Continuously assess customer satisfaction levels, proactively addressing any issues or concerns to maintain long-term partnerships.

- Collaborate with internal stakeholders, such as operations and delivery teams, to ensure customer expectations are met and exceeded.

Reporting and Analysis:

- Track sales performance metrics, prepare regular reports, and present findings to senior management.

- Provide accurate sales forecasts and pipeline updates, identifying risks and opportunities for the business.

- Analyze market trends, competitor activities, and customer feedback to recommend strategic adjustments and improvements.

- Accountabilities include program management planning and execution, develop, finalize and ensure ongoing continuous improvement for all assigned client activity.

- Additionally, responsible for overall program management, program expansion and strategic delivery including preparing for and facilitating Quarterly Business Reviews.

Qualification And Experience:

1. Should have 15+ years of experience as a P&L Head ensuring customer facing Business-to-Business Client Acquisition Experience.

2. Demonstrated experience in driving sales growth, meeting, or exceeding revenue targets, and expanding customer base.

3. Strong leadership abilities with a successful track record of managing and developing high-performing sales teams.

4. Exceptional communication and interpersonal skills, with the ability to build rapport with clients and influence key stakeholders.

5. Strategic thinker with a results-oriented mindset, capable of developing and executing effective sales strategies.

6. Analytical skills to interpret sales data and market trends, making data-driven decisions.

Proactive and self-motivated, with the ability to work independently and manage multiple priorities effectively.

7. Proficient in using CRM systems and sales productivity tools.

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