Customer Care Executive
3 weeks ago
Job Title: Customer Care Executive
Company Name: 101 Acres Real Estate & Infra Developers Pvt. Ltd.
Location: LB Nagar, Hyderabad
Salary: â¹15,000 - â¹40,000 per month + Incentives
Employment Type: Full Time
Job Description:
Are you a customer-focused individual with excellent communication skills? Join the dynamic team at 101 Acres Real Estate & Infra Developers Pvt. Ltd. as a Customer Care Executive. As a Customer Care Executive, you will be the key point of contact for our clients, providing exceptional customer support and ensuring their satisfaction.
Responsibilities:
- Handle inbound and outbound calls to address customer queries and requests.
- Provide information about our real estate and infra development services.
- Assist customers in resolving issues and complaints promptly and professionally.
- Maintain accurate customer records and update the database.
- Collaborate with the sales team to identify and convert potential leads.
- Deliver outstanding customer service and build strong customer relationships.
Requirements:
- 0-6 months of experience in Customer Support or Telecalling is preferred.
- 12th Pass and above educational qualification.
- Proficiency in Telugu language is essential for effective communication with clients.
- Excellent verbal and written communication skills.
- Strong problem-solving and interpersonal abilities.
- Customer-centric approach and a positive attitude.
FAQs:
Q: What is the job location for the Customer Care Executive position?
A: The job location is LB Nagar, Hyderabad, providing you with a convenient work location.
Q: What is the salary range for this role?
A: The salary for the Customer Care Executive position ranges from â¹15,000 to â¹40,000 per month, along with attractive incentives.
Q: Is prior experience required for this role?
A: While prior experience of 0-6 months in Customer Support or Telecalling is preferred, we also welcome fresh candidates with exceptional communication skills to apply.
Q: Is this a full-time position?
A: Yes, this is a full-time position with a standard 6-day working week, on a day shift.
Q: Are there any specific educational qualifications required?
A: Candidates who have completed 12th Pass and above are eligible to apply for the Customer Care Executive position.
Q: Is this position open to all genders?
A: Yes, this position is open to all genders. We believe in promoting diversity and inclusivity in our workforce.
Q: What are the job highlights for this position?
A: The Customer Care Executive position falls under the industry type of B2B Sales, and proficiency in Telugu language is essential.
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