customer order specialist
1 month ago
Weâre looking for a customer order specialist to join our Specialty Lighting team in Vadodara, India.
Working for Signify means being creative and adaptive. Our culture of continuous learning and commitment to diversity and inclusion creates an environment that allows you to build your skills and career. Together, weâre transforming our industry.
As the world leader in lighting, weâre constantly ahead of the curve. Through our leadership in connected lighting and the Internet of Things, weâre breaking new grounds in data analytics, AI, and smart homes, offices, cities and more
Signify is one of the few companies in the world to achieve carbon neutrality and our next sustainability goals are even bolder: doubling our positive impact on the environment and society by 2025.
As a customer order specialist youâll be the key customer contact and responsible for meeting and exceeding customer expectations. You will work closely with sales and supply chain colleagues to help deliver on our customer service offering and drive process improvements
What youâll do
- Managing sales orders up to delivery and to forwarding incl. track and trace.
- Managing customer master dataÂ
- Responding to customer questions and complaints regarding products and services provided through various channels.
- Managing cash collection (AR) for assigned accounts .
Weâre on the lookout for forward-thinking innovators with a passion for sustainability. If you match this description, get in touch
Your qualifications
- Bachelorâs or masterâs degree
- Strong problem-solving skills
- Excellent communication skills
- SAP experience preferred, Excel knowledge preferred
- Order Management experience a plus
Our candidate profile is just a guide. We know that many talented people only apply for jobs when there is an exact match. If you don't fit all the criteria but believe this role is for you, we would very much like to hear from you.
What youâll get in returnâ¦
Weâre offering multiple opportunities for career development, like mentoring, coaching and stretch assignments, with strong international exposure for dynamic profiles. Learning is fundamental to our culture. Through continuous learning, we are transforming the industry. You have the chance to learn every day, acquire new skills and perspectives through customized online programs, and on-the-job experiences.
See #SignifyLife through the eyes of our employees
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