ServiceNow Developer

1 month ago


Bangalore, India Alstom Full time

Req ID:461280 

 

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

 

 

As a ServiceNow developer you will be responsible for configuring ServiceNow modules based on requirements and releasing them into production environment.

 

Also responsible for the design, development, and implementation of new applications on the ServiceNow platform. To be successful, one should have prior experience implementing and deploying the core suite of ITSM applications (Incident, Problem, Change, Service Catalog, Service Request, Service Level agreement), as well as experienced in developing custom solutions on the ServiceNow platform that leverage the automation and integration.

 

RESPONSIBILITIES:

  • Implementing ServiceNow ITSM modules as a technical resource with hands on development of
    • Application Configuration
    • Workflow Configuration
    • UI Configuration (Service Portal)
    • Client and server-side scripting
  • Provide technical solution and assist the team on technical blockers
  • Work on projects and enhancements involving ServiceNow
  • Analysis of functional requirement specifications received from Service Owners & proposing the technical feasibility and solution.
  • Knowledge of technical components such as LDAP, VPN, SSL, SAML/SSO and other such technologies.

Mentor field resources in implementation methodology, configuration, and best practices for ServiceNow.

  • Should engage in requirement gathering on enhancements from Process/Service Owners
  • Proactive Problem mgmt. on repetitive incidents and major incidents in ServiceNow
  • Platform upgrade & maintenance
  • Work with team to trouble-shoots, diagnose and resolve issues.

 

 

You don’t need to be a train enthusiast to thrive with us. We guarantee that when you step onto one of our trains with your friends or family, you’ll be proud. If you’re up for the challenge, we’d love to hear from you

 

Important to note

As a global business, we’re an equal-opportunity employer that celebrates diversity across the 63  countries we operate in. We’re committed to creating an inclusive workplace for everyone.



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